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3.5.9 breaks Maestro display

Fred, AB1OC
Fred, AB1OC Member ✭✭
in SmartSDR for Windows

After installing SmartSDR 3.5.9 here, my Maestro no long bring up a panadapter or waterfall display. PC's and Mac's running SmartSDR are fine. I tried logging out and back in on the Maestro and this did not help. Maestro will work as a smart control for a desktop machine using 3.5.9 but doesn't work properly as a full client.

Maestro is OK if I downgrade everything to an earlier release.


Please help.

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Comments

  • Fred, AB1OC
    Fred, AB1OC Member ✭✭

    Maestro keeps retrying connection. Bland panadapter flashes up for less than 1 sec. on each retry and the disappears.

  • Fred, AB1OC
    Fred, AB1OC Member ✭✭

    Blank panadapter flashes up ....

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Fred, I would submit a helpdesk ticket.

  • Bill NE1B
    Bill NE1B Member ✭✭✭

    Hi Fred, My Maestro "A" is operating fine after the 3.5.9 upgrade, both as a client and in SmartConrol, as are both desktop clients and iPAD. Maybe just needs a new app download. Sometimes a corruption occurs.

  • w4ien
    w4ien Member ✭✭

    I am all of a sudden running into this same issue. SmartSDR works fine but the latest software on the Maestro is causing the same issues for me. I do NOT think it is a corrupted software app because too many people are having the same issue. Is anyone running 3.5.8 on your radio and 3.5.8 on your Maestro and having the same issue or is this a 3.5.9 issue. My frustration level is so high I am considering selling my radio and the Maestro.

  • John K3MA
    John K3MA Member ✭✭✭

    A friend had the same issue. Advice from Flex support was to do a hard reset of the Flex radio. Doing so corrected the issue with no change being needed on the Maestro.

  • TimW
    TimW Member ✭✭
    > @w4ien said:
    > I am all of a sudden running into this same issue. SmartSDR works fine but the latest software on the Maestro is causing the same issues for me. I do NOT think it is a corrupted software app because too many people are having the same issue. Is anyone running 3.5.8 on your radio and 3.5.8 on your Maestro and having the same issue or is this a 3.5.9 issue. My frustration level is so high I am considering selling my radio and the Maestro.

    No need for such actions. I too had this issue. It was my fault for not following the hard reset instructions to the letter. Specifically I was not holding the power button on the radio until the light turned white. I suggest you try this, and if no success, open a helpdesk ticket.
  • w4ien
    w4ien Member ✭✭

    Do you happen to have the hard reset instructions? I would really appreciate a copy. Thank you in advance.

  • TimW
    TimW Member ✭✭
    Hi, I don’t offhand, however they are in the 3.5.9 release notes.

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