Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

3.5.9 breaks Maestro display

After installing SmartSDR 3.5.9 here, my Maestro no long bring up a panadapter or waterfall display. PC's and Mac's running SmartSDR are fine. I tried logging out and back in on the Maestro and this did not help. Maestro will work as a smart control for a desktop machine using 3.5.9 but doesn't work properly as a full client.

Maestro is OK if I downgrade everything to an earlier release.


Please help.

Tagged:

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Member ✭✭

    Maestro keeps retrying connection. Bland panadapter flashes up for less than 1 sec. on each retry and the disappears.

  • Member ✭✭

    Blank panadapter flashes up ....

  • Member, Super Elmer Moderator

    Hi Fred, I would submit a helpdesk ticket.

  • Member ✭✭✭

    Hi Fred, My Maestro "A" is operating fine after the 3.5.9 upgrade, both as a client and in SmartConrol, as are both desktop clients and iPAD. Maybe just needs a new app download. Sometimes a corruption occurs.

  • Member ✭✭

    I am all of a sudden running into this same issue. SmartSDR works fine but the latest software on the Maestro is causing the same issues for me. I do NOT think it is a corrupted software app because too many people are having the same issue. Is anyone running 3.5.8 on your radio and 3.5.8 on your Maestro and having the same issue or is this a 3.5.9 issue. My frustration level is so high I am considering selling my radio and the Maestro.

  • Member ✭✭✭

    A friend had the same issue. Advice from Flex support was to do a hard reset of the Flex radio. Doing so corrected the issue with no change being needed on the Maestro.

  • Member, Unconfirmed
    > @w4ien said:
    > I am all of a sudden running into this same issue. SmartSDR works fine but the latest software on the Maestro is causing the same issues for me. I do NOT think it is a corrupted software app because too many people are having the same issue. Is anyone running 3.5.8 on your radio and 3.5.8 on your Maestro and having the same issue or is this a 3.5.9 issue. My frustration level is so high I am considering selling my radio and the Maestro.

    No need for such actions. I too had this issue. It was my fault for not following the hard reset instructions to the letter. Specifically I was not holding the power button on the radio until the light turned white. I suggest you try this, and if no success, open a helpdesk ticket.
  • Member ✭✭

    Do you happen to have the hard reset instructions? I would really appreciate a copy. Thank you in advance.

  • Member, Unconfirmed
    Hi, I don’t offhand, however they are in the 3.5.9 release notes.

Leave a Comment