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WSJT-X no longer decodes

oreste g
oreste g Member ✭✭
edited June 13 in Third-Party Software
Good morning everyone,
My WSJT-X doesn't decode, it's very frustrating, I'm using Flex 6700
latest software version, i use windows 10.
everything is configured perfectly but the signal looks dirty or distorted in the wsjt-x cascade could someone help me?
I uninstalled and reinstalled all the software I also tried to change the PC by reprogramming everything but nothing does not decode.
thanks for help

Comments

  • Ron Koenig
    Ron Koenig Member ✭✭

    How are managing your Computer Time ?

  • oreste g
    oreste g Member ✭✭
    I use a BktTimeSync program
  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭

    You could, just out of interest to see if there is any difference, install JTDX https://drive.google.com/file/d/1Fng2Zn6NS2tEh-qxttx-FJ9H1Ey97vji/view?usp=sharing

    These are the settings, which I expect you know anyway:

    Screenshot 2022-06-12 100007.png
    Screenshot 2022-06-12 100035.png

    If JTDX works, you know you have a WSJTx problem. If it doesn't, something is messed up in SmartSDR like DAX levels or some other.

  • Larry _ NY8T
    Larry _ NY8T Member ✭✭✭

    When WSJT-X stops decoding and you see the fuzzy signals in the WSJT-X waterfall its because DAX is corrupted. You can usually close DAX and restart it to temporarily fix it. I had this issue bad with my 6700, it would distort very quickly taking the enjoyment out of operating. When I did a fresh install of windows 10 pro about a year ago, it fixed my issue for quite a while until one day it started happening again. My PC is a Dell XPS 8930 and I was able to trace the problem to a Dell App called "Dell Support Assist" that I installed way after the origional Windows 10 pro refresh. I used the free app called LatencyMon to find my issue and that was the app that caused the highest DPC issue.

  • oreste g
    oreste g Member ✭✭
    Thanks Larry and thanks to all, I'm sure the problem is DAX and when I use TVr in FT8 This own does not encode despite the strong signals caused by ES from this period, I hope I will be able to solve it, I was happy with my setup. I will be present at Messe in Germany this end of the month, hoping to find Flexaradio and get some advice, I will be forced to change the infalcaso setup because it is not very reliable for a professional job.
    thanks 73
  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭

    If you have proven it is DAX by a logical method, such as the one I described, then action the instruction here:

    https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers?_ga=2.224930972.706203239.1531155858-1944861907.1526220609

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