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    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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    Band Configurator Feature Not Working

    Member ✭✭
    in Tuner Genius XL

    Running a 6400 (v2.7.6) and a new Tuner Genius XL SO2R (v1.1.8). Works great except for the band configurator feature. No band choices appear in the Band Configuration tab as shown in the screenshot. This feature was functioning a few weeks ago, however, it seems to have stopped working.

    When clicking on the Import icon in the Configurator, it looks like an XML file can be imported, however, there is no XML files available. I did look into the folders for an XML file, but there is nothing there either.

    I did a cold reboot to the 6400, TGXL, and PC hoping that may resolve the problem, but no good. Also, I uninstalled and reinstalled the TGXL utility to no avail.

    Searches through the Community have not yielded any results, so I am asking for assistance with this matter.

    Thanks in advance for any help and best of 73. - Jim / K3WR




    Band Configurator Error.PNG


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    Answers

    • Member, Super Elmer Moderator

      Hi Jim, I would submit a help desk ticket.

    • Member ✭✭

      Thanks Len, I was hoping it was a simple fix, but this may require a Help Desk Ticket to resolve.

      73, Jim / K3WR

    • Member ✭✭

      Well... this was a very easy fix. Thanks to Dan Quigley, N7HQ, the Director of Support, for his quick and simple resolution to this issue.

      Looks like I ticked a checkbox in the Antenna Genius (AG) tab, which caused my problem. If I had an AG, this would not have been an issue.

      ?name=image.png

      Thanks Dan for your quick resolution to my misconfiguration.

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