Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Flexradio helpdesk login broken?

Ray G6UJB
Ray G6UJB Member ✭✭
in Community Topics

I have been trying to login to my helpdesk account but I keep getting the error ...

Forbidden

Invalid authenticity token

I have tried changing my password and tried the "Get a Password" link from the sign in box, but I just get a grey page with the message ...

"flexradio.zendesk.com refused to connect"

Is this systemic or just me ?

Best Answer

  • Ray G6UJB
    Ray G6UJB Member ✭✭
    edited July 2021 Answer ✓

    Tim got back to me - and put me straight. Thanks!

    Ok it was me - I had third party cookies disabled and the zendesk platform needs it enabled.

    73.

Categories