Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Unable to connect (no radios visible) when using SmartSDR iPad app...

If history is any indicator, I'll just go ahead and admit that this is probably user error! However, any chance this is related to the Smartlink issue which was fixed for Windows this week, and will be fixed with the general release to be issued in a couple of weeks?




  • Bill Owens
    Bill Owens Member ✭✭


    I have the same problem now on my ipad. It was working this week before the "fix" for Smartlink under Windows. This is kind of like Wack-a-Mole.


  • Dan Trainor
    Dan Trainor Member ✭✭

    I too have the same problem. Started occurring after the "fix" for SmartLink. Wack-a-Mole indeed. My workaround is to call a person at remote site to reset 6400 and it starts working with radios visible again. For awhile anyway, until it stops working. I wonder if Flex actually does regression testing across Windows, iOS and Mac application before releasing SmartLink changes? dan

  • ka9ees
    ka9ees Fithian IL USAMember ✭✭✭

    All I had to do with my iPad was sign into Smartlink again.

  • WX7Y
    WX7Y Eastern Utah, USAMember ✭✭✭
    edited May 2021

    I tried on my iPhone and both my iPad's and all work fine

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.