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6300 immediately loses connection after upgrade to V3.1.12

Colin O'Neill
Colin O'Neill Member ✭
edited May 2020 in SmartSDR for Windows
Hi All

My problem is after upgrading from 1.11.12 and successfully installing the software licence the 6300 immediately disconnects. I then have to hold in the power button until the radio powers down, on restart it appears on the screen again but the same thing happens when I connect. I have tried powering down the 12v connection to reset the radio.

I have tried downgrading to 1.11.12 again and the radio works fine, but the same problem re-occurs when I upgrade again.

I have also tried connecting using SmartSDR for IOS on my iPad but the same problem occurs, so it's not a Windows problem.

Thanks in advance for any help you can give.

Colin G0CGD

Comments

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited May 2020
    I would suggest you do a factory rest at this point, not just a power down. Save your profiles first.
  • Colin O'Neill
    Colin O'Neill Member ✭
    edited May 2020
    Hi Bill, thanks for the swift response and you are right, it is working now.

    I thought powering down and switching off the power did a reset but now I realise the correct way is to hold the power button in on startup.

    Best regards - Colin G0CGD
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited May 2020
    Your welcome Colin

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