Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Network issue connecting to Antenna Genius

Tim VE6SH
Tim VE6SH Member ✭✭
edited April 2020 in FLEX-6000 Signature Series
All was working fine this morning. I came back to find the computer had rebooted and nothing was connected. Restarted the computer and DAX and CAT took a minute to find the 6600M rather than instantly as usual.  

The main issue is the Antenna Genius does not connect to the 6600M. I confirmed the radio address was unchanged in the AG Program. Powering down the network switch causes the AG Program to recognize the 6600M and connects for about 30 seconds and then disconnects. Confirmed power connection to the AG is ok and the LAN light is flashing on the AG. The AG now randomly connects and disconnects to the radio (not an RF issue as I am not transmitting)

Other programs are connecting ok on the LAN (FRStack, DxLab). 

Any ideas?

Tim VE6SH

Answers

  • Tim VE6SH
    Tim VE6SH Member ✭✭
    edited April 2020
    and interestingly now neither DAX or CAT are connecting to the radio. The 6600M is only showing as a Smartlink connection on CAT and not on the LAN. DAX is not recognizing the radio. Clearly a networking issue. 
  • Tim VE6SH
    Tim VE6SH Member ✭✭
    edited April 2020
    OK. It seems AVG upgraded and rebooted the computer. It added an "enhanced firewall" without my consent which was blocking the LAN. All fixed

    Tim VE6SH
  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭
    edited April 2020
    I find that I have to must reboot the AG if there is a router or computer reboot. All happy after reboot.
  • Tim VE6SH
    Tim VE6SH Member ✭✭
    edited April 2020
    Yes. I did try that. Turns out AVG added a new firewall. Disabling the “enhanced” feature fixed all the issues. 

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories