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Unusual PC Behavior

Neil D Friedman N3DFNeil D Friedman N3DF Member ✭✭
I operate FT8 using the front panel of my Flex 6600M.  My Intel NUC PC, two years old with a ninth generation i5 processor, works fine with DAX, CAT and the WSJT FT8 windows open.  Simultaneously, it runs two windows of Microsoft Edge or Firefox:  one with QRZ.com open and one with LOTW countries worked data open.  I have run this 24/7 for several days in a row with no problems.

However, when I open either browser with the radio off and DAX, CAT and WSJT closed, within about 10-30 minutes I get a BSOD (usually, but not always, something about an unpaged area).  Rebooting the NUC results in another BSOD within about 10-30 minutes.  


I have very few apps on the computer other than DAX, CAT, SDR (which I rarely use) and WSJT.


Any thoughts?  I am not particularly computer savy.  Thanks for any help. -- Neil N3DF

Answers

  • VE3DZPVE3DZP Gary Member ✭✭
    edited March 24
    Neil you fail to tell us what operating system you are using. First iI would run a memory check. In order to do that do a search for "Windows Memory Diagnostics" and follow the instructions. After that we get to the real nitty gritty.
    Gary
  • Roy - W5TKZRoy - W5TKZ Member
    edited March 24
    Neil,
    I have the same problem with my general purpose computer. Every once in awhile i get the blessed BSOD for the same error code as you. Since this is not my radio computer, I can say with some confidence that this a Windows problem. It appears the BSOD only occurs when I use Chrome on this Win10 unit. 

    Good luck,

    Roy - W5TKZ 
  • Rich McCabeRich McCabe Member ✭✭
    edited March 25
    Out of curiosity is your BSOD have a message about PORTCLS.SYS ?

    It was a common issue for me for a while but think I have it resolved.
  • Neil D Friedman N3DFNeil D Friedman N3DF Member ✭✭
    edited March 24
    Rich - I do not recall seeing that message on the BSODs. - Neil
  • Neil D Friedman N3DFNeil D Friedman N3DF Member ✭✭
    edited March 24
    Gary - Thank you.  Running W10 home edition.  Will work on the memory check in the morning. - Neil
  • Rich McCabeRich McCabe Member ✭✭
    edited March 25
    OK well my BSODs were related to that. Tim logged on and tried to fix them but they randomly continued.

    Something was posted about slowing down during the SmartSDR install to help. That was my fix.

    Even the DAX reinstall talks about waiting 30 seconds.

    https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers

    Seems strange but I have not had a BSOD since after doing that.

    Rich

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