SmartSDR not working on IOS since the new upgrade

Answers

• MarkN7MHB Member ✭✭

  September 2019 edited September 2019

  There is an update that came out today.  Give it a try.

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• Rob K1SR Member

  September 2019 edited September 2019

  Thank you. Updated and still no luck. Strange thing is I see the radio, but I click ton the radio and just stays on current not connected.

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• Huskerbobe Member

  October 2019 edited October 2019

  I am having the same problem.

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• Craig Williams Member

  October 2019 edited October 2019

  Working fine for me iPad, iPhone, 13.1.1 and SSDR v2.60. The problem I had involved runing the VPN app, 1.1.1.1, on my I devices to let SSDR come through. Had to turn off the new "Warp" setting and go back to their normal VPN.

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• KY6LA_Howard La Jolla, CA. Paris and Sablet FranceMember ✭✭✭

  October 2019 edited October 2019

  Uninstall the App and reinstall it again.  That usually fixes it 

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• Chris DL5NAM Member

  October 2019 edited April 3

  Check your port setting on your router !

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• Dudley WA5QPZ Member ✭✭

  October 2019 edited March 21

  Double check your IOS version of SmartSDR ,  should be 3.4.1
  
  Check on your local network first (not through SmartLink)  make sure it works there.   Then in the Settings menu -> Check SmartLink Status,  make sure you have the correct login credentials for connecting to SmartLink ..   Also you need to make sure that the correct router ports are being pasted to your radio from the outside 
  
  Dudley
  WA5QPZ
  
  
  

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• David Decoons, wo2x Member ✭✭✭

  October 2019 edited June 11

  I was having issues while in the hospital this past week. Could see my radio but not connect using hospital WiFi. Seems their network is blocking certain traffic. Tried to adjust MTU to no avail.
  
  i have an unlimited data sim card in the iPad and cellular worked fine.
  
  so try remote SmartLink from another network.
  
  Dave wo2x

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• DL8MRE Member

  October 2019 edited January 25

  Rob, did you get your issue resolved. It's definitely no iOS or App issue. My App ran fine under iOS 13 even before it had been released.
  
  If it is not yet resolved, there is a troubleshooting chapter (common issues) at the end of the manual.
  
  But please contact me using the contact developer button inside the App if your problems persist, you need help or have questions.
  
  73,
  Marcus, DL8MRE
  

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