Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Windows 7 Smartlink login

Member
edited August 2019 in SmartSDR for Windows
I'm trying to log into Smartlink using the 3.0.19 software on a laptop running Windows 7.  I have a Smartlink account created through my Google account.  

When logging into Smartlink on this WIn 7 laptop, after entering my Google username and Password, I get a blank screen and notepad launches with the word OK in it.  The login works fine on my WIndows 10 machine. 

Any ideas on what I can do to get this to work?

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Comments

  • Member ✭✭
    edited August 2019
    If your Windows 7 system is running Internet Explorer 10 or earlier, you will need to upgrade to IE11.
  • Member
    edited June 2019
    It is running IE11
  • Member ✭✭✭
    edited June 2019
    Can you repeat this after a cold hard reboot of radio AND computer? I have a suspicion but it is usually a good practice to see if something unusual continues after restarting everything from a cold power off condition. 73 Steve K9ZW
  • Member
    edited June 2019
    I tried that and I am still getting blank screen when trying to log in using my Google account
  • Member ✭✭✭
    edited June 2019
    Suggest opening a help ticket. Main Flex website under support. Log in there and make a request. 73 Steve K9ZW

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories