Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR CAT is not launching
Options
Hani - OD5TE
Member
Hello, CAT app is not Launching. SmartSDR and DAX are launching and operating well. Can’t seem to access the CAT interface. Tried re-installing and still no luck. I see the CAT icon on my desktop, but nothing happens when double clicking on it. I am running Windows 10 on Microsoft Surface Tablet. Appreciate any help. Tnx in advance es 73 Hani - OD5TE
0
Comments
-
Hani, do you see the CAT icon on your taskbar (at the bottom of the screen) when you double-click it (in case the window is positioned 'off-screen')? Another thing to do is right-click on the task bar (after running cat) and select Task Manager. When the Task Manager comes up, click on the Details screen and scroll down and see if you can find CAT in the list of running tasks.
Let us know what you find!
0 -
Usually the issue with SmartCAT not starting is the "Virtual Serial Port Service " is not running in the System Services.. Find that service , go to Properties select "Automatic" and start the service manually ... Another way is to to go to the FlexRadioVSP application in Programs and Features, highlight and select "Repair" this will also get it working . Then you can start SmartCAT.
73,
Dudley
2 -
Thank you Dudley. Will try and let you know if it works.0
-
Thank you Neal. Not showing in the task manager or taskbar. Once I click on the CAT icon to run it, I see a spinning wheel for a second and nothing happens. I suspect Dudley’s suggestion could resolve it.0
-
Hani, what antivirus/antimalware programs are you running?0
-
Thank you Neal and Dudley, for the swift responses. I followed Dudley’s instructions and CAT is now working. Tnx agn and much appreciated. 73 - Hani0
Leave a Comment
Categories
- All Categories
- 328 Community Topics
- 2.1K New Ideas
- 593 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 168 SmartSDR for Maestro and M models
- 396 SmartSDR for Mac
- 260 SmartSDR for iOS
- 246 SmartSDR CAT
- 179 DAX
- 369 SmartSDR API
- 9.1K Radios and Accessories
- 15 Aurora
- 159 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 909 Maestro
- 51 FlexControl
- 854 FLEX Series (Legacy) Radios
- 873 Genius Products
- 446 Power Genius XL Amplifier
- 312 Tuner Genius XL
- 115 Antenna Genius
- 278 Shack Infrastructure
- 196 Networking
- 438 Remote Operation (SmartLink)
- 135 Contesting
- 722 Peripherals & Station Integration
- 136 Amateur Radio Interests
- 942 Third-Party Software