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SmartSDR 3.0.19 and blinks monitor 4K

Slawomir
Slawomir Member ✭✭
edited March 2020 in FLEX-6000 Signature Series
I have been using smartSDR 3.0.19 for several days. I noticed that after 30 minutes the 27 'monitor in 4k mode starts to flash and the work becomes difficult. The old version of SnmartSDR did not have this problem. I do not know if this is a damage to the monitor or the new version of SmartSDR is not adapted to display in 4K? Has anyone noticed a similar problem?
Slav

Comments

  • Sergey KN7K
    Sergey KN7K Member ✭✭
    edited March 2020
    i have 3 monitors all 4k, no issues with 2.4.9 or 3.0.19.
    Check you computer settings, video settings,try another computer, switch back to 2.4.9 and try for a few days.
    I cannot see how it is related to SSDR. If whole monitor flashing, not just SSDR window, seems like it is your computer/video card/monitor issue.
    Sergey, KN7K
  • Slawomir
    Slawomir Member ✭✭
    edited April 2019
    Hi Sergiej,I think so too that it's the monitor's fault. HP has to send me a new monitor. You need time to check the cause.
    73's
    Slav.
  • Bill NE1B
    Bill NE1B Member ✭✭
    edited April 2019
    Yes.  I had a 4K monitor blinking, but with 2.4.9.  It was in the monitor settings.  I had to change DISPLAY settings for "Scale and layout" from 100% to 125%.  No idea why, but this stopped the blinking!  Mine was a 4K 43" TCL TV/Monitor.

    73,
    Bill, NE1B 
  • Paul - K6HR
    Paul - K6HR Member ✭✭
    edited March 2020
    My 4K monitor doesn't blink, but when I start SSDR 2.4.9 with more than two panadapters open, or load a profile containing 3 or more panadapters, the top half of the top panadapter is always pushed up to the top of the screen. It's a bit annoying to have to pull it down with the mouse each time, but I've learned to live with it. 
  • Sergey KN7K
    Sergey KN7K Member ✭✭
    edited April 2019
    Paul, you should be able move and scale windows any way you want. This is Windows features. I can do anything I want on my 3 monitors - all 27" 4k. Make sure you setup your Monitor scaling, mine is 150%, but you can play with that and decide what scaling is woirk best for you
  • Paul - K6HR
    Paul - K6HR Member ✭✭
    edited April 2019
    I've experimented thoroughly with the scaling and cannot find a setting. If I go to 150% I don't like the way the screen looks. I guess I'm hoping that a future version may allow me to run at 100% scaling with no errors.
  • Sergey KN7K
    Sergey KN7K Member ✭✭
    edited May 2019
    Did you try compatability?

    image
  • Paul - K6HR
    Paul - K6HR Member ✭✭
    edited May 2019
    Hello Sergey,

    UPDATE: After making the changes you suggested, and rebooting the PC and radio I can report it is now working correctly. In my previous response I had not rebooted. My 4K display problem has been solved.

    Thanks again for taking the time to reply!
  • Sergey KN7K
    Sergey KN7K Member ✭✭
    edited May 2019
    Good to hear Paul. I am glad you figure it out.
    Sergey, KN7K
  • Lucas - W6AER
    Lucas - W6AER Member ✭✭
    edited May 2019
    I have actually ALSO experienced this issue and it was driving me nuts! It only seemed to have occurred when I had more than 3 slices open. I run Dual 4K 27" monitors and only the display the SmartSDR resides in was doing it. I thought maybe it was my KVM (I switch between Linux and some other things), or the display port cable. My video card is an Nvidia Quadro so I would have been surprised if that was it. Solved...Thank you! 

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