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How do I get PowerSDR (KE9NS) out of DEMO MODE (for Flex 1500)?

Don HamrickDon Hamrick Member
edited November 2019 in FLEX Series (Legacy) Radios
I installed PowerSDR (KE9NS) version for the firmware update it has. But how do I get out of DEMO MODE on startup? I want to set my Flex 1500 as the default startup.


  • DH2IDDH2ID Member ✭✭
    edited January 2019
    Hello Don,
    if you still see "demo mode" on the splash screen and not the Flex-1500 also, you should 
    make sure that your Flex-1500 is on and the USB cable connected to both the Flex-1500
    and your PC. If you still see only the demo mode, restart the PC and the Flex-1500 and
    see if this helps. If not, change the USB cable.
  • Don HamrickDon Hamrick Member
    edited January 2019
    The splash screen shows both DEMO MODE, and my Flex Radio 1500 with the serial number. But the Flex Radio but is greyed out making the DEMO MODE the only choice available.
  • DH2IDDH2ID Member ✭✭
    edited January 2019
    Then it's likely that either your driver has not installed correctly or that your pc is not seeing your Flex-1500. Please verfify that your Flex is on and has enough power and that the USB cable is ok. Deinstall Flex 2.8.0, clean up your PC using TuneUp or CCleaner, then reinstall,
    restart your PC, then connect your Flex-1500, then turn it on. Start PSDR and you should
    see your Flex-1500. If not - try to install on another PC or notebook.
  • Don HamrickDon Hamrick Member
    edited January 2019

    When I startup PowerSDR (KE9NS) I get the Demo/Test mode. "Welcome to the Demo/Test mode of the PowerSDR software. If you did not intend to be in Demo/Test mode, please open the Setup Form and change the mode to the appropriate selection and then restart PowerSDR."
    However, the PowerSDR Setup popup box does not show a menu that is suppose to be obvious to change from Demo to Flex 1500. The User Interface menu is for the Flex Control knob.

    What am I missing?

  • bobbybobby Member ✭✭
    edited January 2019
    The greyed out rig means there is no communication between your computer and the flex1500 via the usb connection. When you have communication the rig will not be greyed out. If you did not install the driver prior to connecting the usb cable from the flex 1500 then it will all be messed up and you will need to completely uninstall the driver, reboot the computer, verify all remnants of the driver are gone and start all over again installing the driver first, then the ke9ns software, then connect the flex 1500. This is assuming two other things, your flex 1500 is not defective and the usb cable in use is of sufficient gauge wire to provide the necessary power to the rig, and it is connected to a primary usb port on your computer, not through a usb hub or front usb port but one of the main computer usb ports. See the notes on the flex knowledge base with tips.

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