Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

... same procedure as last update?

Member ✭✭✭
edited April 2020 in SmartSDR for Windows
... only run the update, restart PC and again the old bug is here again at every SSDR start!

image

image

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Comments

  • Member
    edited June 2018
    I got the same bug.. image
  • Member
    edited June 2018
    I have been getting the same DAX driver error, yet  DAX seems to be working properly. --Mike, WV2ZOW
  • Member
    edited June 2018
    Well I unplugged my flex for 30 minutes then turned it back on and its half working like you said.  Still not right. and my other computer gets a different error. says cont connect to radio at all. 

  • Member ✭✭
    edited June 2018
    I never JUST install the update. What I do, and it seems to always work is, use RevoUninstaller and uninstall the currently installed version of Flex Radio SmartSDR with the option, when it asks, to remove the existing DAX drivers. When it gets to the point where it asks if you are ready to reboot, say NO and let the program continue and it will dig deep and find all remnants of the programs, including in the registry, giving you the option to 'select all' and ' delete all'. 

    Reboot.

    THEN install the new version. Once it is installed, reboot again.

    THEN everything should work beautifully.  RevoUninstaller is a great program and there is a free version. If you have the funds, I'd get (and did get) the Pro Portable version of it which I keep on a flash drive. It is AWESOME at uninstalling things from your computer.  This is my procedure with any software update and it seems to work flawlessly for me. Your mileage may vary but, I'm pretty confident. 

    btw, this 'thorough uninstall' does NOT delete your profiles. Somehow they are still there after the reinstall, which is nice.

    73's
  • Member ✭✭✭
    edited April 2020
    Richard, that is only small help and not solve the bug - this bug exist since last update.
    And your tool is not needed. The fix last time was for me: uninstall SSDR with all drivers - start a new install - then the bug is gone.
    73 Chris

  • Member
    edited June 2018
    Yeah I agree.. No tool needed. But I will say I did the hole install uninstall more than I want. Its just not working right. 
  • Member ✭✭✭
    edited March 2020
    Same error.  This link is to Tim's method of reinstalling the DAX drivers.

    https://1drv.ms/u/s!AloqAzRI-q1xiqoZKNFbP2crT1BAiQ
    This is what I just now used.  It took maybe 3 minutes and now DAX works fine.  This linked version uses the correct SSDR version in the path.  I'm sure its on this site also.

  • Member
    edited June 2018
    Went threw all that no difference. 
  • Member ✭✭✭
    edited March 2020
    At each step the command line will come back and report successful.  If each step was shown as successful then I am baffled and wish I another idea.  SSDR was shutdown before starting.  I suppose make sure the path references are correct; of course a "not found" error will come back if the path is wrong.  I did change the versions in the path but maybe there is still something wrong that I fixed on the fly.


  • Member ✭✭
    edited June 2018
    This item might not exist or is no longer available

  • Member ✭✭
    edited May 2019
    Lionel

    Have you checked for Ghosted DAX devices in Device Manager ? They will cause this everytime.

    #FlexRadio IRC chat

       73, Jay - NO5J

  • Member ✭✭
    edited July 2018
    I agree with both of you.  I really need to refrain from offering advice when I'm not 100% sure I know what I'm talking about. Live and learn.
  • Member ✭✭
    edited July 2018
    I never uninstall have always just installed the newest version of ssdr for windows leaving the older version alone, so when im done I have multiple versions of ssdr with shortcuts. I make a folder and name it with the older version and move its shortcuts to the folder leaving only the latest version shortcuts on the main desktop screen and use the latest version. Have not ever had any issues that way the newest install creates its own folder and puts its stuff there without interferring with the previously installed versions which of course now wont work anyway since it does not match whats installed in the rig version number.
  • Member ✭✭
    edited December 2019
    I do the same as Wayne, but after a couple of older ver left on my desktop I just delete the shortcuts. Knock on wood never an issue if fact this is the method Flex recommends.

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories