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Power sdr keeps shutting down// crashing

Charles
Charles Member ✭✭
edited June 2018 in FLEX Series (Legacy) Radios
running windows 10 and flex3000 .  Power SDR ver 2.7

Comments

  • John
    John Member ✭✭
    edited June 2018
    not much info to go by. When does it crash ? during receive or transmit. What power level ? What aerial ? Is it close to the shack ? Are you using a laptop of pc ?
  • Charles
    Charles Member ✭✭
    edited February 2017
    crashes during receive, any power level.  and gives this messgage  in screen shot attached. using desktop  , W10 , and PCIE  card.

    Worked great for a day then started shutting down.


    Firewire cable is shielded and has ferrite magnets attached.
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited February 2018
    What is the message that comes up?
  • Charles
    Charles Member ✭✭
    edited March 2017
    program has stopped working.  then it closes on its onimage
  • John
    John Member ✭✭
    edited June 2018
    I would first run low power say 5w and then see if it crashes. If it does not crash, you have RF getting in somewhere, either into the computer or its cables.
    If it still crashes on low power, then make sure you are not running other software at the same time as you run the flex software for example webcam software and so on. Your pc may not be able to keep up.
    Try another computer and see if it still crashes. If it crashes on its receive, then you can uninstall the software and re-install it again. Make sure you uninstall everything, then disconnect the flex radio from the pc. Then restart the pc and install the software without connecting the flex until asked to do so.
  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited February 2017
    The covered error looks like it has a drop down for more information. Would guess you are losing radio to computer connectivity. There were troubleshooting articles in the knowledge center on common FireWire/PowerSDR issues. They might help. 73 Steve K9ZW
  • DH2ID
    DH2ID Member ✭✭✭
    edited March 2017
    1. Check driver
    2. Check RF/shielding
    3. Check firewire cable, change for new/shorter/better shielded one
    4. Try PowerSDR 2.8.0 http://www.ke9ns.com/flexpage.html
    5. If all fails: upgrade your OS to Windows 7 :-)

    Hope u find the problem!
    I had the same one on our last fieldday, changed fw cable, voila!
    73, Alex - DH2ID
  • Dudley-WA5QPZ
    Dudley-WA5QPZ Inactive Employee
    edited March 2018
    Charles,

    Seems the error is covered in your screen shot,  if you are getting Unhandled Exception Errors where is suddenly stops ,  check your FW cable connections, or better yet change the FW cable, they do tend to fail right at the FireWire connector and cause intermittent stops in PowerSDR ..   Have you made any changes such as adding any HW or SW programs to the computer that is  running ?    Something else could have the computer upset too..  

    73,
    Dudley

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