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Question about DxLab Commander NOT communicating with Flex 6700 since Smart SDR upgrade to v1.9.7.

Member ✭✭
edited July 2019 in FLEX-6000 Signature Series

I have been using the DxLab Suite with my new Flex 6700 and all has been working beautifully  using SmartSDR version 1.8.4.  I upgraded to SmartSDR version 1.9.7 and now when I open DxLab Commander I get the message:

 “Can’t connect to FlexRadio SDR-6700:  No response from any network”

 Commander shows 0.0 in the Frequency window now.

 The DxLab Suite is on the same computer as SmartSDR.  The 6700 is on the same network:

 Commander Setup is unchanged. 

Computer IP:    192.168.1.4

Flex 6700 IP:   192.168.1.254  Static IP for radio

 

Any ideas or similar experience?

 

Jim, W4TE

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Answers

  • Member ✭✭✭
    edited September 2016
    Check to see that the radio IP on the [General] tab of Commander's Config dialog matches the IP on the [Radio] tab of SmartSDR's setup.
  • Member
    edited July 2019
    SmartSDR connects to 192.168.1.254 with no problem? Confirmed? What happens if you open up a command promptand ping 192.168.1.254?

    I have my radio plugged directly into the computer. An IP address/port is not required. Hitting the Reset button in Commander attempts to reconnect. Once connected, you'll see an indication as highlighted below.


    image


    How does ci-v commander look in the allowed apps (firewall)?
    image
  • Member ✭✭✭
    edited September 2016
    Kevin, When the radio is NOT connected directly to the computer but is connected through a network the IP addresses is both dialog boxes must be present and must match
  • Member
    edited December 2016
    Gotcha. That makes sense.
  • Member ✭✭
    edited July 2017
    Check that you are allowing commander thru your computer's firewall to talk to the radio
  • Member ✭✭
    edited September 2016
    All is well now.  I went back to DHCP instead of a static IP address for the 6700 and now I am communicating with Commander appropriately.  Thanks for everyone's suggestions.  I have been busy this week and have not turned on the computer and radio for several days and now all works well.  A pleasant surprise!

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