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Flex 5000a sdr installer update error. Please help

Andy Moffatt
Andy Moffatt Member
edited June 2020 in FLEX Series (Legacy) Radios
Hi guys trying to setup flex 5000a. Installed the sdr v2.3.5 power sdr installer. Gone through the motions. At the end it says LOOKED FOR v2.0.15.10 and found v2.1.3.9 WOULD YOU LIKE TO UPDATE FIRMWARE NOW. Then the error external component has thrown an exception At powerSDR. Pal.readOp(opcode Ulnt32 data1, Ulnt32 data2, Ulnt32 & run At powerSDR. Console.loadFWCFirmware string version. At powerSDR. Console.InitRadio0 At powerSDR. Console.ctor string arts At powerSDR. Console.Main string arts . Please can someone guide through best installation. Many thanks Andyimageimageimage

Comments

  • DH2ID
    DH2ID Member ✭✭✭
    edited March 2017
    Andy, the newest PowerSDR for the Flex5K is 2.7.2, not 2.3.5. What is your OS?
    73, Alex - DH2ID

  • Jim
    Jim Member
    edited April 2016
    Andy you need to down load software for you Flex  from this site
    http://www.flexradio.com/amateur-products/flex-series/powersdr/

    A fellow has been updating the software on his own Flex stop updated this soft ware  when they came out with the 6000 series.

    http://ke9ns.com/flexpage.html

    And my web site has lots of info on your flex

    http://www.w4wwj.org

    73,jim W4WWJ


  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    This error indicates a failure for the PowerSDR software to properly communicate with the radio hardware via the Firewire connection.

    I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
  • WX7Y
    WX7Y Member ✭✭✭✭
    edited June 2020
    I have also seen the first error screen capture 2 days ago when I reinstalled PowerSDR for my FLEX5000, I hit OK and everything finished installing and run fine with the radio so this is not a isolated error but may be a hardware error. 
    I have ran the FLEX5000 since 2008 on several different computers so I guess I may need to change the Ethernet card and / or cable out and hope it's not the Radio.
    This was after a full Reset and reinstall of the software. 

    Running WIN7 64K 

    73's
    Bret
    WX7Y

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