Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

What do I do ????

Leo HoffmannLeo Hoffmann Member ✭✭
imagev

Note version # 1.4.11.60...........What gives??

Answers

  • SteveMSteveM Member
    edited January 2017

    You might be running an older version of SmartSDR. Make sure you are running ver 1.4.11. Don't forget - Sh!t Happens ;-)

  • edited December 2016
    More than likely you launched the previous version of Smart SDR.  This could happen if you didn't remove the previous one when you installed 1.4.11.  Note where the icon is pointing to.
  • Gary m0gmeGary m0gme Member
    edited December 2016
    Had same problem, downgrade and reinstall 4.11 ,worked for me,

    Gary m0gme
  • Ken - NM9PKen - NM9P Member ✭✭
    edited June 23
    I would cancel, it won't hurt anything.  
    Then double check the shortcut to make sure it is pointing to the newest version of SmartSDR. And try again.

    If it still does this, then you might want to uninstall and reinstall.
    This may not be the absolute best solution, but I am confident that it should work.

    Ken - NM9P
  • Leo HoffmannLeo Hoffmann Member ✭✭
    edited December 2017
    thanks 4 the help....will reinstall.
  • Dudley-WA5QPZDudley-WA5QPZ Inactive Employee
    edited March 2018
    Leo,

    You should not need to re install,  just start the correct icon for 1.4.11 version of SmartSDR.    :-)   
  • Larry _ W8LLLLarry _ W8LLL Member ✭✭
    edited July 2018

    This means you already installed the new version of sdr and your radio was also updated but you are now trying to run the older version of smart sdr. Most likely you are clicking on the icon for the older version rather than the latest 1.4.11 icon.

     This is also going  to happen if you don't upgrade SDR on your remote computers after the radio has been updated.
  • Leo HoffmannLeo Hoffmann Member ✭✭
    edited December 2017
    using the correct icon....SOLVED THE PROBLEM. again,many thanks
  • Steve-N5ACSteve-N5AC Community Manager admin
    edited December 2016
    This is the correct diagnosis.  You can see from the panel that the radio already has v1.4.11 installed.  If SmartSDR is now saying it will downgrade, click back to the "Startup" tab and it will almost certainly tell you that you are running an EARLIER version of the client software and it is prepared to downgrade your radio.  Locate the v1.4.11 icon / program and run it instead.
  • John n0snxJohn n0snx Member
    edited May 2015
    I hate when that happens.....OOOOOPS
  • edited January 2018
    That's why it's a good idea to uninstall the previous version before installing the new.  I always keep the previous version installer on the computer in case I need to downgrade for some reason, but I always uninstall the old software itself before doing an upgrade.  That way you don't wind up with an icon for the old version left on the desktop.

  • N7BCPN7BCP Member ✭✭
    edited November 2016
    I ran into this downgrade situation also. The installer left the 1.4.3 links on the windows 8.1 start screen. I had just installed the freedv option and assumed the radio update was needed but it was a downgrade caused by using the old ssdr links. Maybe the button could say upgrade radio or downgrade radio depending.
  • JBJB Member ✭✭
    edited May 2016

    I have chosen not to uninstall previous version of SmartSDR when installing the newest update. BUT, the first thing I do after the install process is finished is to remove any and all of the "old" desktop shortcuts so I don't hit the wrong one.

    I can understand why Flex does not remove these shortcuts but perhaps, during the install, a choice screen could come up asking if you want to erase previous shortcuts?

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.