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SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
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The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6300 transmit hum
Answers
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Another possible source I described in another thread,
https://community.flexradio.com/flexradio/topics/6300-echo?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Breply_id%5D=15251211#reply_15251211
Jay - NO5J0 -
I made several 40 SSB contacts today, some under strong, good S/N condx. Everyone said great audio, no echo or hum. Still, I have the echo and grrrrr in the monitor.0
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I made several 40 SSB contacts today, some under strong, good S/N condx. Everyone said great audio, no echo or hum. Still, I have the echo and grrrrr in the monitor.0
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Bill - I recommend you open a HelpDesk support ticket on your issue so we can investigate further.
For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...0 -
Thanks Tim. Dudley sent me an expedited RMA number and shipping label yesterday. I boxed my 6300 along with the Heil mic cable and ferrite beads (in case there's any question about the cable) and dropped it at the UPS store this morning. Thanks for the great support.0
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Have to say Flex service is pretty impressive. I am sending mine back for a look as well.
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One thing folks having audio issues might want to consider is building a terminator to act in place of the microphone. An open mic line could pick up random shack stuff (monitors, etc.) and provide a low-level of modulation. With a resistor (of mic impedance) using short leads in a shielded shell, you might see some improvement. At least for testing to rule out radio issues.1
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