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Incredible service on 6700 PEN

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Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
Was notified by Flex last Wednesday they were ready for my radio for the 6700 PEN. Shipped it to them that day via prepaid UPS. They received it Thursday, did the update on Friday, and shipped it back on Friday. I received it today. What incredible service!! The communication was absolutely first rate every step of the way thanks to Phillip Jurrens at Flex. Many thanks gang. My radio is back. Life is good.

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Comments

  • Member ✭✭
    edited July 2018
    That is encouraging but I'm not surprised. Flex is serious about making happy customers.
  • Member
    edited October 2014
    I also experienced the fantastic service and brief turn-around time.  Thanks Flex!

    -73-
    Bernie
    W4BGH
  • Member ✭✭✭✭
    edited June 2020
    They got my radio on Friday and shipped it out this morning  (Monday), 1 day service is incredible plus paying shipping both ways, What an incredible company.

    73's
    Bret
    WX7Y

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