DAX Icon Missing

Ed, K0KC · July 2014

I am running SmartSDR 1.2.17 and about 50% of the time, the DAX icon does not show on the right side of the Windows 7 taskbar/tray when I start the client and thus I am unable to open the DAX Control Panel to adjust the levels. The first time that this happened, I just shut down SmartSDR and restarted my computer and then started SmartSDR again and all was well. This morning, I was able to get the icon to show by pressing cntl-alt-delete, stopping the dax.exe process, and then re-starting DAX. I know that others have experienced similar problems and I assume that this issue will be fixed in the release at the end of July.

I also experienced some unusual behavior when I pressed cntl-alt-delete. My ISP is Time Warner Cable and after I pressed those keys, I started getting Time Warner audio promos about their various packages through my computer speaker. I did not see any applications running that I did not recognize (the computer is used exclusively for ham radio). I was able to get rid of the messages by restarting the computer. Has anyone experienced this before and can you speculate on what caused this unusual behavior?

Thanks for any input!

Ed, K0KC

Tim - W4TME · July 2014

Ed - I have entered this into our bug tracker for investigation. Thanks for the report.

Ed, K0KC · July 2014

Thanks, Tim!

Now if you could figure-out why I was getting those Time Warner Cable promos!

Ed, K0KC

Tim - W4TME · July 2014

Did you load any of the TW bloatware?

Ed, K0KC · July 2014

No, never...I have had TW for about 10 years now and this has not happened before. Not a big deal as a restart of the computer seemed to take care of it.

Ed, K0KC

Greg N8GD · July 2014

Ed,

Is it possible that the DAX icon is hidden? If you click on the down character/symbol to the left of the system notification area (previously known as the system tray), you will bring up a list of those notification icons that are not normally displayed, or hidden. To change the behavior of any icon, click on the (blue) "Customize..." link at the bottom of the display of hidden icons, and you will see a window appear with all of the notification icons and their current behavior settings. Select "DAX" (or possibly "DAX.exe") and set the behavior to the right to "Show icon and notifications" to make the DAX icon ALWAYS appear in the notification area (tray). My experience with some applications in Windows 7 is that if the setting is set to "Only show notifications" (the typical default), the icon may or may not display.

If you've tried this or already know about the notification settings, my apologies for being repetitious.

Greg Day - N8GD

Paul, WB5AGF · July 2014

Ed;

I've seen the same thing (DAX icon not showing). When I start-up TaskMgr it tells me that DAX is running (but for some reason the Taskbar icon isn't showing.

(If I got that name - Taskbar - wrong it's because going back to Windows XP I've always had trouble remembering what MicrpoSoft calls the icons which show up on the bottom-left and bottom-right sides of the Desktop screen ..... Also I've been running various flavors of the MacOS for years and I used to play with Ubuntu LINUX .... so my grasp of any one OS isn't all that perhaps it should be).

What I did was ..... I created a shortcut 'pointing' towards "C:Program FilesFlexRadio SystemsSmartSDR v1.2.17DAXDAX.exe". Then I used the TaskMgr to **** the (supposedly) running DAX and THEN I click on the shortcut which starts-up DAX ... so far that has proven to both start DAX AND it gets the DAX icon showing in the Taskbar.

Regards;

Paul, WB5AGF

DAX Icon Missing

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