Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Freeze when rearranging panadapters
rfoust
Member ✭✭
Hi,
Found an issue that is pretty easy to reproduce and causes SmartSDR to lock up completely, where Windows throws up the "SmartSDR is not responding - close/wait" message. Here are the steps I've been taking to reproduce:
1) Open 6 panadapters (4 didn't seem to trigger it, or at least not as quickly - I didn't try too hard with 4)
2) Maximize one of them.
3) Un-maximize that same one.
4) Drag and rearrange that, or any other, panadapter to reposition it.
5) Repeat steps 2-4 a few times (might take 4 or 5 tries) to trigger the app hang.
After the app hangs, if click on it with the mouse, thats when Windows pops up the "not responding" window, and if I let it stay there for another few seconds, a ~2 inch wide blank vertical bar shows up on the right edge of the screen (from top to bottom, on top of whatever is on the screen). It's not the windows 8 "start" bar, that bar still functions properly. After I **** the SmartSDR app, that blank bar goes away.
In addition (no idea if this is useful at all), if I have Perforator attached to the SmartSDR process, at the time of the app hang, The "HW IRTs per frame" drops to zero, and the other metrics freeze at what I assume was the last known value, such as:
Frame Rate: 28 fps
Dirty Rect Addition Rate: 344 rects/s
Video mem usage: 45.02mb (out of 2gb)
My OS is Windows 8.1, current patches.
SmartSDR v1.1.3
FlexRadio 6700
FlexControl
Let me know if you have any questions.
-Robbie
Found an issue that is pretty easy to reproduce and causes SmartSDR to lock up completely, where Windows throws up the "SmartSDR is not responding - close/wait" message. Here are the steps I've been taking to reproduce:
1) Open 6 panadapters (4 didn't seem to trigger it, or at least not as quickly - I didn't try too hard with 4)
2) Maximize one of them.
3) Un-maximize that same one.
4) Drag and rearrange that, or any other, panadapter to reposition it.
5) Repeat steps 2-4 a few times (might take 4 or 5 tries) to trigger the app hang.
After the app hangs, if click on it with the mouse, thats when Windows pops up the "not responding" window, and if I let it stay there for another few seconds, a ~2 inch wide blank vertical bar shows up on the right edge of the screen (from top to bottom, on top of whatever is on the screen). It's not the windows 8 "start" bar, that bar still functions properly. After I **** the SmartSDR app, that blank bar goes away.
In addition (no idea if this is useful at all), if I have Perforator attached to the SmartSDR process, at the time of the app hang, The "HW IRTs per frame" drops to zero, and the other metrics freeze at what I assume was the last known value, such as:
Frame Rate: 28 fps
Dirty Rect Addition Rate: 344 rects/s
Video mem usage: 45.02mb (out of 2gb)
My OS is Windows 8.1, current patches.
SmartSDR v1.1.3
FlexRadio 6700
FlexControl
Let me know if you have any questions.
-Robbie
0
Comments
-
This is a known defect that is in the bug tracker. It is on the list to be fixed.1
-
Awesome, thanks Tim!0
-
In case they need any more info, I found a faster way to cause the same type of freeze.
1) Load WPF Performance Suite
2) Launch SmartSDR in Perforator
3) Click the Visual Profiler tab
4) Select Actions -> Select Process, and select SmartSDR
5) In the "Element Tree" box on the left, expand "MainWindow" and either click on "MainWindow or "Border" (which is one level above MainWindow).
Selecting one of those elements seems to immediately freeze the app with the same vertical bar on the right edge of the screen. I'm not sure if this is triggering the same bug in the code, but it kinda looks like it. Might make testing a little easier/faster for the developers.
Thanks,
-Robbie
0
Leave a Comment
Categories
- All Categories
- 378 Community Topics
- 2.1K New Ideas
- 630 The Flea Market
- 8.2K Software
- 117 SmartSDR+
- 6.4K SmartSDR for Windows
- 183 SmartSDR for Maestro and M models
- 428 SmartSDR for Mac
- 271 SmartSDR for iOS
- 258 SmartSDR CAT
- 191 DAX
- 382 SmartSDR API
- 9.3K Radios and Accessories
- 37 Aurora
- 256 FLEX-8000 Signature Series
- 7.2K FLEX-6000 Signature Series
- 946 Maestro
- 55 FlexControl
- 865 FLEX Series (Legacy) Radios
- 923 Genius Products
- 462 Power Genius XL Amplifier
- 336 Tuner Genius XL
- 125 Antenna Genius
- 297 Shack Infrastructure
- 209 Networking
- 459 Remote Operation (SmartLink)
- 144 Contesting
- 787 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 1K Third-Party Software
