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SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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Cannot get SmartSDR CAT to work

Member
edited April 2017 in SmartSDR for Windows
Every time I try to run SmartSDR CAT, I can create ports (Shared and Dedicated) but get nowhere with them. I do not seem to get any list for a port on the fist screen nothing on the second screen, but can see the ports I create after clicking on refresh on the third screen. What am I doing wrong?

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Comments

  • Administrator, FlexRadio Employee admin
    edited March 2017
    I have changed this post to a problem topic and converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
  • Member ✭✭
    edited April 2017
    Hi Tim, screen shot from my MAC: Separately, you have close already other topic, but can you review it quickly for comments - http://community.flexradio.com/flexradio/topics/recording_and_re_transmission Thank you !
  • Administrator, FlexRadio Employee admin
    edited March 2017
    Sergy, As my previous post has indicated, since you have this issue too, please submit a HelpDesk support ticket for assistance. Thanks.
  • Member ✭✭
    edited April 2017
    Well Tim, submitted.
  • Administrator, FlexRadio Employee admin
    edited March 2017
    This topic has been solved in Zendesk
  • Member
    edited February 2015
    What is Zendesk is there a link for the solved problem please?
  • Administrator, FlexRadio Employee admin
    edited December 2016
    Steve - Zendesk is our HelpDesk software - you can not link to a private support ticket. If you are experiencing this issue, please submit a HelpDesk support ticket.
  • Member
    edited February 2015
    Hi Tim, yes realised that today as spotted a reference somewhere to Zendesk I'm still learning.... Steve :-)

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