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SmartSDR CAT will not install

K9DUR
K9DUR Member ✭✭
edited March 2017 in SmartSDR for Windows
Downloaded v0.15.13 SmartSDR loaded fine, but CAT will not install. Have tried 3 times & always get the error message shown.

Answers

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Did you uninstall SmartSDR CAT and reboot the PC before trying to install the new version? This is the error you get when the installer can not install the virtual com port driver.
  • K9DUR
    K9DUR Member ✭✭
    edited January 2017
    Tim, I uninstalled SmartCAT but did not reboot. (Release notes did not say I needed to.) I did answer "Yes" to the question about stopping the virtual com port driver. Rebooted & tried again. All is well, now! Tnx, 73, Ray, K9DUR
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    As a reference: ======================= Upgrading SmartSDR CAT ======================= 1.) If SmartSDR for Windows is running, shut it down now. 2.) Follow the procedure "Uninstalling SmartSDR CAT" starting on page 8 in the SmartSDR v0.15.13 Release Notes. Make sure to reboot the PC when done (this is very important). 3.) Follow the procedure "Installing SmartSDR CAT" starting on page 9 in the SmartSDR v0.15.13 Release Notes. 4.) Start SmartSDR CAT by selecting the SmartSDR CAT program from the Windows Start Menu -> FlexRadio Systems program folder 5.) If needed, configure the virtual com ports as per the SmartSDR CAT documentation (http://support.flex-radio.com/Downloa...)

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