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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
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Re: 3.9 update
If the purple light is stuck on and it has been >10 min, you're safe to pull the plug and reboot (see the release notes as this is covered there). The update should continue. If you are attem…2 -
Re: VOX Operation
I suspect this is a result of the VOX threshold being an absolute value that is tapped AFTER the gain. As such, the gain affects the signal that goes into the VOX threshold detection. This seems like…1 -
Re: XVTR port on Aurora
Correct. The exciter is used directly and the amplifier (8000 series) or high power transmitter (Aurora) is just bypassed for that config.2 -
Re: Flex 8000 Series
Yes. First shipments began yesterday. We appreciate the patience as we're doing everything we can to get radios into customer's hands as quickly as we can without compromising on quality.5 -
Re: September 11 - 2023 - SmartLink Outage
Timeline 2023-09-11 0000Z: SSL.com Root CA certificate expired 2023-09-11 1700Z: Helpdesk and internal reports of issues accessing radios through SmartLink 2023-09-12 0800Z: Expired certificate disco…5
