WSJT-x Audio Input doesn't offer Dax Audio Rx 1 (or Rx2, Rx 3, Rx4) choices, so no WSJT RX

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  • Updated 1 week ago
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My Smart SDR v2.5.1 and Flex 6500 are set up according to the "Working With WSJTx Set-up by Michael Walker and were was working OK.  Last night Dell or Microsoft uploaded an upgrade and I had to restart my computer this morning.  When I did, I my WSJTx 2.0 was no longer receiving and WSJT Settings/Sound was a blank screen.  I deleted WSJTx 2.0 and downloaded WSJTx v 2.1.  Now WSJTx will transmit ( DAX Audio TX is selected for OUTPUT), but
I have very few, only 10 in all AUDIO INPUT choices, and no DAX Audio Rx1, Rx2, Rx3,or Rx 4 so I can't select Audio Rx1 so that WSJTx receives signal from the radio.  
Any ideas?  I've done all the normal things such as rebooting, dowinloading the older version of WSJT-x and tinkered with computer sound and the sound control panel for many hours without any success.  My 6500 Profiles no longer work. Would sure appreciate any help.
Doug K4LY
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Doug Allen

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Posted 1 week ago

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Doug Allen

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I haven't heard from anyone about my inability to get three different WSJT versions I've tried to show Rx 1 (or Rx 2, Rx 3, and Rx 4) as WSJT Audio INPUT options.  Rx 5, Rx 6, Rx 7, and Rx 8 options are available,but don't work with a 6500.  Perversely, the WSJT OUTPUT which requires DAX Audio TX, does have Rx 1, Rx 2, Rx 3, and Rx 4 as options.
  
Today I'll delete my Power SDR v2.5.1 and either download it  again or another version and see what happens.  I have 4 8 hours before the VHF contests begins and had my transverters working with the Flex 6500 before the trouble started.  
Doug K4LY
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Doug Allen

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I did the complete uninstall following directions from the Flex radio Tim Ellison URL- https://helpdesk.flexradio.com/hc/en-us/articles/204975589-How-to-do-a-Complete-uninstall-of-SmartSDR-for-Windows-from-your-PC    Therre is a strange parameter required to get it to work which I'll mention later after I investigate more.  
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Holger Hannemann

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Hi Doug
It sounds to me like the typical DAX audio driver renaming trouble after a Windows update like many of us had before. I only managed to solve it last night for myself after I run the 1903 update earlier this week.

The problem is that Windows renamed some of the DAX files wrongly which means they won't be found and applications won't work.
Please spend some time reading this thread and follow the instructions
https://community.flexradio.com/flexradio/topics/most-common-fix-for-dax-driver-errors-in-windows-spring-update-1803-you-can-do-this
 
The problem for me was to identify which ones are wrongly named. You need to start at Control Panel/Sound (to be able to edit the name) and go into the properties. Here you click on the "Level" and you'll see the correct / old file name on this card.

Now rename the file the way as shown in the "Level" card and save it. Once you've done this check/renaming you'll need to restart the computer again.

I had to change 4-5 file names. Most if not all were files with IQ in the name.

73 Holger
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Doug Allen

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Thank you Holger.  Yes, my DAX drivers have been messed up, but after an hour of experimenting I have things working.  I need to use the mislabeled" DAX Audio RX2 (Flex Radio Systems DAX IQ)" instead of "DAX Audio RX 1 (Flex Systems DAX Audio)" setting for WSJT INPUT, so right now with things working I won't try renaming the files as I'm tired of messing with it all and want to operate the VHF contest tomorrow.  
Thanks to everyone who replied and helped, and guess we are all frustrated with Microsoft updates that mess everything up! 
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Michael Walker, Employee

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Doug, if you open a support ticket, we can take care of it for you.  Unfortunately, it is a random collection of things.  

Even I don't follow it all!  :)  I leave it for the expert.

Mike
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Dawg Fan

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Microsoft should have to pay for all the man-hours lost to industry, military and hobby around the world.....its no small number for man-hours wasted...absolutely unbelievable that they don't give one crap about their sorry product.  I spent hours fixing this mess after the last update.
(Edited)
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Michael Walker, Employee

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Hi... if we all called and voiced our frustrations... ..

I have had them mess me up twice, once resulted in 800,000 photos disappearing.  

I got them back, but it was a few hours of work (yes, I had a backup).  But, I also kept one of their support people on the phone for an hour.  

He said all the right stuff, but you could tell he was frustrated too.

Mike 
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Dawg Fan

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need a major corporation or Federal Govt to sue them for hours lost...better yet a class action law suit...it is no small amount of cost involved.  I fear they would just blow us off.   I have seen days of downtime at my job.