Why does a Flex6K take so long to qsy, when I click on SpotCollector Cluster Spot?

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  • Updated 12 months ago
I obviously have something wrong. DXLabs Suite with Flex6K.
I click on a cw cluster spot, go get a Coke, eat a slice of pie, and MAYBE the rig has qsyd to the station.
My 5K is instantaneous.
It's even worse if the Cluster Spot is for a Split Operation.
Not twice as long but definitely longer.
This is a fast Neil built computer.

Could my Primary Cat Serial Port which is set to 19200 be too slow?
When I click on a spot, Commandore qsys but SSDR doesn't follow for till it's good and ready. LOL
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Bill-W9OL

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  • embarrisingly stupid

Posted 5 years ago

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Jon - KF2E

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Bill,

I use DXLab Suite with my 6500 and don't have any speed issues. I assume you have restarted SmartCAT? Restarting SmartSDR or the radio won't restart SmartCAT. If none of this helps you might want to post this in the DXLab forum on Yahoo.

Jon...kf2e
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Bill-W9OL

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Thanks for the message Jon. I shut the rig down completely last night.
upon rebooting this morning, QSY was near instant.
I also replaced the cat6 cable with a higher quality shielded cable and made sure the connection was on the router and not the switch.
Doubt if that was a factor but it's fast now.
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Bill-W9OL

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Ok the time delay is increasing.
First thing after I did the full reboot, the system was darn near instantaneous.
But I'm just listening and doing some other things in the shack.
2 hours since the last qso, Rig just sitting there

IT NOW TAKES AT LEAST A 12 COUNT TO QSY..
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Jon - KF2E

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Bill,

When it starts taking longer try restarting SmartCAT and see if that fixes the problem. You need to narrow down what the issue is with. You could also try restarting the DXLab Suite and see if that changes the delay. Are you running any other software like DDUtil?

Jon...kf2e
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Bill-W9OL

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Jon
Thanks for the tip.....
I had tried the restart SmartCat before, to no improvement.
As far as I know, SC is always running, at least it's in the System Tray.
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Jon - KF2E

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That's interesting, DXLab uses CAT to communicate with the Flex. SmartCAT loads when you boot your computer. The icon is in the system tray but you can click it and exit SmartCAT. After you exit you can restart it either from it's desktop icon or in the start menu under Flex. If restarting SmartCAT had no effect I would guess it isn't the issue. Did you try restarting DXLab?

You might want to post this issue in the DXLab forum on Yahoo. Dave, the author of the program is very responsive and I'm sure could help.

Jon...kf2e
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Mike, W8BE

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You might want to try pruning your spot database.  I have seen where the db gets large and slows down dx labs.  
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Wayne VK4ACN

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Im using a 6500 and an Icom 7610 and I find the same thing on both rigs.  Sometimes it takes a little time to change band etc, on both rigs.  Dont know why either
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Dave AA6YQ

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Please do the following:

1. on the General tab of Commander's Configuration window, check the "Log debugging info" box

2. double-click on a Spot Database Entry in SpotCollector

3. double-click on another Spot Database Entry in SpotCollector

4. on the General tab of Commander's Configuration window, uncheck the "Log debugging info" box

5. attach the errorlog.txt file from your Commander folder to an email message, and send the message to me via

aa6yq (at) ambersoft.com