VSP Error

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  • Question
  • Updated 1 year ago

So, the other day I booted up the 6500 and soon realized that it wasn’t communicating with LOG4OM. Minimizing a few windows I found an error message that "VSP needs to be loaded", along with "a request to open a service ticket."

Two reboots did not fix the problem. By accident, I also discovered that I temporarily lost my Internet connection (Verizon FIOS). Rebooting the FIOS box restored the connection. My connection is a direct cable to the modem. In the shack I have a 4-port switch, to which the Flex 6500 and the PC (Intel NUC / Win 10) is connected. What’s got me confused is why the lost Internet connection would prevent the 6500 from communicating with my PC via the switch? Is the 6500 somehow using VSP to “phone home” when the radio boots up?

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Posted 1 year ago

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