v3 Upgrade Price for Less than One Year Owners

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  • Idea
  • Updated 5 months ago
Would Flex consider giving a discounted upgrade path to SmartSDR v3 for those users that purchased a new radio within 1 year of the v3 release. Perhaps $99 instead of the full price? Many software companies do this very thing even out for years after an initial purchase at full price.

Can Flex meet those of us at least half way on the new version price instead of charging us full price for a product less than a year old? This would go a long way in providing assurance that Flex has our (it's customers) concerns in mind when making business choices like this.

Thank you.

Scott N1SER
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Scott Russell - N1SER

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  • Hopeful?

Posted 5 months ago

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James Skala

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Or even better If you bought a previous upgrade i.e. 2.x then you get 3 at a discounted rate.
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Scott Russell - N1SER

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I agree James. Just about every company that sells software does something like this... at least some discount. I've purchased some software and several versions later have upgraded and received a discount.
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Jim Gilliam

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Think Flex should charge a hundred dollars a year to use the software with free upgrades.
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Ria - N2RJ, Elmer

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I would be opposed to a subscription fee like this. Sometimes the old version just works for people. 
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wayne schonfeld

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Sounds like a reasonable request-but know this.  Version 2.0 came out only in August of 2017.  That's less than 2 years ago and all of us who have owned the radios for several years paid for it-full price.  If you don't need the new features, don't upgrade.  They upgrade their software about every two years.
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KF4HR

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It amazes me people are willing to spend thousands of dollars on a Flex transceiver, then turn around and penny-pinch the $199 optional software upgrades.  Would ICOM, Kenwood, or Yaesu reduce the cost of their, let's say... external speaker by 50%, if you bought one of their rigs? 

It's a safe bet that many, many hours go into these software revisions.  The beauty of these software upgrades is, you can support the upgrade effort or bypass it and continue to use your current version, the choice is yours.
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James Skala

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Ill pay the full amount, but look at the software subscription model.  Even major OS manufactures provide free upgrades and free feature sets.  Now major version changes you pay a discounted upgraded rate.  

There are several different business models way of thinking.

Not saying Flex is doing anything wrong or bad but maybe think outside the box when it comes to software.
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Scott Russell - N1SER

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Now see... KF4HR... it amazes me you have to turn this into a bitching thread with your attitude. I'm posting a simple idea that the majority if not all of software companies do... give discounted upgrades. I don't care what Icom, Kenwood or Yaesu do, I'm talking about Flex and their software, not hardware. You can call it penny pinching all you want but it's more standard practice these days. And so what.. what is wrong with wanting to save a "penny" or two here or there. Shesh!
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Bill -VA3WTB

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Considering that the $200.00 only covers some of the cost to develop the software, it seems very reasonable. This is a good deal.

In Canada, It will cost me just over $300.00.
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Scott Russell - N1SER

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Bill, I'm asking only because I don't know, not arguing. How do you know the $200 only covers some of the development cost? That sucks that it will cost you over $300.
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HCampbell WB4IVF

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“How do you know the $200 only covers some of the development cost?”

https://community.flexradio.com/flexradio/topics/my-recent-thread

From Gerald:

“Charging $199 for Version 2 will not fund our software development for any material length of time even if we were to be able to sell software for one of our competitors radios as well.  We must remain competitive selling new radios to fund ongoing software development.  

We want a mutually beneficial model.  Those are the only ones that work.  A subscription fee model would definitely speed software development - guaranteed.  You can scale the development expense proportionately with the revenue stream.

How many people would get upset if we used that model instead of the major upgrade model?  

I have much more to say but this is getting too long to read.  Let me end with this:

In the new world of true SDR, it is in your own self interest that FlexRadio sell the most radios we can, gain market share, and be able to generate revenue from software so that we can deliver more software.  

Free software forever without new competitive radios to sell is a going out of business strategy.  

Innovate or die.  Where are Collins, Heathkit and Hallicrafters today?  Some are more recent examples I won't mention.

SmartSDR is the radio.  That means as we release new versions of SmartSDR, the FLEX-6300 and FLEX-6500 will get new features and are thus not obsolete.  That's a better deal than any last year's model car I ever owned.” 






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Scott Russell - N1SER

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Thanks HCampbell, see this is the kind of reply that is helpful. I've never seen or read this before so it answers many questions. I wish the people who have been in this community for a long time would give us "newbies" a bit of a break if we ask questions that have been discussed in the past. We may not realize the history and reason for stuff like this.
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Bill -VA3WTB

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 Scott, Sorry I missed your question, I'm glad HCampbell looked this up as I ran out of time.

Any comments I make on this community are not usually my opinions but well researched answers from past Flex comments.

This is the reason I said that the upgrade cost does not cover the cost of software dev...I was aware of this reply from Gerald.

This is why I mentioned several of Geralds comments as a referance.

As I see it , there are really never bad questions, keep them comming.
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Scott Russell - N1SER

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Hey it's all cool Bill. I'll try and do a better job of searching for the same topics before posting a new one.  Sometimes it's time consuming and hard to find replies on this type of community board. Replies get nested here and there and makes it hard to keep up with the replies and follow the thread.

I agree... the only bad or dumb question is the one not asked.
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Neil D Friedman N3DF

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Flex already offers a decent discount.  If you bought the radio or 2.0 within the past six months, 3.0 is free. 
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Steven Linley

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What about those of us that bought the radio at Dayton and waited almost a year to get it. Can we get a discount?
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Kevin

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How dare you expect poor, struggling FRS to give you something at a discount. They've worked so hard to make this perfect for you. Bugs, fragmented code base and all.

You should be sending THEM money to show your appreciate for the heroism and dedication they have shown to you, the hobby and society in general! When they ask for $199 or stay behind you should be asking, can't I send more?

Why haven't you set up a GoFundMe account and asked all your friends and family to contribute? I can't believe it. It's only $199!!! We all have $199 falling out of our pockets in these days of Trump. 10% of your paycheck should go to FRS. Direct deposit thank you. FRS should be listed in the Combined Federal Campaign as a charity.



You're not going to get much support from your fellow FlexRadio community members. You'll be shamed for asking and told you can take it or leave it. I say keep asking. Because regardless of what the people on here who fly to Paris to buy shoes or have luxury boats and planes and antenna farms that would make a government listening post look like a QRP field day effort it is none of us here that can make the decision for FRS. All we can do is either support you or go against and shame you for trying to save a few dollars even though it doesn't affect us because, apparently, $199 is somehow equivalent to pennies. This is a sad community. Very sad.

Did that sound like a rant? If not, I'll try again.

directed 73,
Kev K4VD


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Bill -VA3WTB

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The community is not a place to ask about policy. There isn't anyone here that can answer. So why bother? Contact Flex...
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Kevin

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Because...

"If you have questions to ask or feedback to give, you've come to the right place. Our team does our very best to help out as fast as we can but it’s always beneficial to get input from the people who are using our products on a regular basis."

Unless, of course, you are the community's spokes person, moderator and sheriff and are changing the reason this community board exists.


This isn't Bill's way or the highway. Is it?
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Bill -VA3WTB

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So much anger here, Flex does not comment here in the comunity much any more if you have not noticed. Tim has been re asigned, and Mike fills in when time permits. Flex emplyees read the forum from time to time.

The question is a policy one, not a bad question and should be asked. But sending the question to Flex is the best thing to do.
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Kevin

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Uh huh.

No anger here. Disappointment and dismay. And not with FRS.
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Scott Russell - N1SER

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Thank you Kevin for your sarcastic sense of humor. It's sad that it's the truth. A year ago I was all about Flex Radio and couldn't wait to get my order. I spent hours at the Orlando Hamcation last year talking to the Flex guys and drooling over the Maestro and new radios. It's such a shame that in less than a year I'm feeling like the sucker and ostracized by this community for asking or should I say proposing a simple question. Like you said below why not either agree and say so or just leave it... I can say the same thing I hear "fellow" flexers say to those that oppose or question the cost of software upgrades... if you don't like the question or comment, then don't read it, just like "if you don't want to pay to upgrade then don't". It's a shame the minority rule over the majority on this community forum. I'm willing to be those making the most comments and always have something to say are not representative of the whole of this community. Sad, truly sad.
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Scott Russell - N1SER

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Thanks Bill for the thought out reply. I didn't know about Tim and did not realize Flex not commenting here much. My plan is to contact Flex about my idea... will probably not go anywhere but it's worth trying. In light of all the "free" upgrade talk in other threads I thought I'd propose a different idea and see what my fellow Flex community thought. That's all.
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Mark - WS7M

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Hi Scott,

First, don't let discussions like this throw you off track!

In my experience as a ham, since 1970ish, hams are super cheap.  The moment that money comes up for anything everyone in the room has a opinion, just like something else we all have.

And, forums are great places for people to post whatever crap they want because it sort of isn't real.  I mean most of the stuff people post that is negative on a forum they would not say to a person face-to-face.  It is just too damned easy to hide behind our keyboards and screens and spew out crap that can be hurtful.

So, please, don't let this forum dull you on FRS or the radio.
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Mike, W8BE

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What is sad is coming to the forum to ask Flex for discounts or complaining about software costs when no one here can do anything about it.   Why not take your requests directly to Flex and let the forum do what it is intended for,  helping folks with operational issues.  
(Edited)
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Kevin

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But you can do something about it.

If you support his idea, say so. If not, fine. Why tell anyone that is asking a question or making a suggestion to take a walk?

I think it is fair to say this comes up often enough that FRS should reconsider or, as they are the actual owner of this board, remove any post they think think is inappropriate. That's not our job.
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Mike, W8BE

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But you can do something about it.

I just waved a magic wand.... All Flex radios and software are now free to all.   

Are you  happy now?



(Edited)
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Kevin

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Me thinks your wand is all smoke and mirrors. Unhelpful.
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Mike, W8BE

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Flex is very much aware of how some of you feel about the costs of the upgrade.  They don't need me to tell them.   Coming to this forum about this issue is unhelpful.  Send Flex and email and tell them how you feel. 

As Bill stated the forum is the wrong place for this.   Go DIRECTLY to them if you feel so strongly about it.  

 
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Bill -VA3WTB

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As I said, all these questions are fare, but if looking for a response from Flex this may not be the best place when asking something on policy matters.

This only comes up from the same guys all the times, by far most customers understand why Flex does things the way they do not have problems with paying for a new version.
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Scott Russell - N1SER

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Thank you again Kevin.
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Mike, W8BE

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Scott,

You do have a valid question.  The problem is that I or anyone else here can't answer your question.   If you really want an answer please contact Flex directly.  Maybe you can negotiate something with them.  
(Edited)
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Scott Russell - N1SER

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I understand Mike. I thought it was something to get a feel for how others thought about the price issues that's been floating around as an alternative and compromise. I just don't know where the attitudes come from within this community. We should all be working together to either help each other with issues and questions and to confront Flex if it's needed. As a group we can do more than just individuals. Flex may be the the owner of the technology but we are the ones with the $$. Flex wouldn't be in the ham radio business if it wasn't for it's customers. I guess that's my point, everyone stop bickering and let's make Flex work for us, not the other way around.
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N9VC

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Here's a question, who's to say that the price for an
upgrade isn't already being offered at a discount?
I have always believed I can spend my money anywhere.
If I feel I am not getting the most bang for the
buck, I go elsewhere.
I feel I have been getting a good value from Flex.You
say one year grace for a reduced price. What about those
that purchased 13 months ago. You're happy, but they're
not. No matter where Flex sets the cut-off point, some
will be unhappy.
I do not believe KF4HR was 'bitching'. He merely gave
his point of view just as you did. You opened this thread,
he didn't.
Obviously you only wanted those who think like you to reply.

73, Jim N9VC

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Scott Russell - N1SER

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Jim, your last comment is not true at all. I guess I just don't get why someone like you is opposed to lower costs? I mean do you really have money falling out of your pockets and love to pay more for things that you have to? I'm not trying to argue with you and I'm not angry with you. I just don't understand you're point of view. Maybe explain and I'll get it.

As for cost, yeah, who knows what it really costs Flex to provide the software updates and how much the costs cover. I don't. But, I find it hard to believe that if Flex could charge more for new versions. I think it would hurt them in the long run. But, maybe I'm wrong.

As for timing... I just put out there under a year. I think all new versions should be discounted no matter how long you've owned the hardware. You initially buy into the hardware and software when you make your initial purchase and then make the upgrades more affordable. In the end it was just an idea to see what others on here thought. I just don't like the snarky comments.

So maybe I'm confused at what Flex Radio is. Is it hardware or is it software or is it both? One without the other won't work and would be worthless. Right? Let's take Apple for example. They control the software and hardware. That model has benefits and works for them. For years now Apple has not charged for any OS upgrades, they are free. I'm not saying that model would work for Flex and I'm not saying all upgrades to SSDR should be free but rather make it more affordable.

In the end it was only an idea.
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wayne schonfeld

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Here's the difference.  An operating system upgrade fixes bugs but does not give you a new "gadget".  The major ($$) software upgrades so far from flex have added entirely new features.  Version 2 was Smart Link.  If you didn't want remote operation-skip the upgrade.  Version 3 is multioperator-again if you don't want this skip it.  By the way, Microsoft stops upgrading previous versions of their operating system (Windows 7 is being sunsetted soon).  Then you are forced to buy a new version and many times the hardware you have can't handle it.  So then you also need new hardware.  I have the same 6700 I bought in 2013 which didn't even have a waterfall in the first version.  No one wants to spend $200 every two years but their upgrades add new features.  I have Icom, Kenwood and Yaesu products-their free firmware upgrades do not give you anything new.  By the way, I don't work for Flex and I have been waiting for a power genius for two years-but I am still smiling.  So there
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Bill -VA3WTB

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Some may think Gerald is not telling the truth about the cost od software dev. But he did state that the cost of software dev is the most expensive part of the business, and that the $200.00 for an upgrade is a long way away from covering the dev cost. They depend on hardware sales to cover the cost.

Gerald also said that he considers Flex to be a software company. The reason makes sense. Developing the hardware for a new radio may take a year or two then it's all finished for several years. Untill they plan for another radio. But software is every day all year for as long as there are Flex radios. It never ends and is never completed. But hardware is.

I don't know how much support there is here to sway Flex to change their pricing policy, but I can't see it change no matter what is said here. The numbers just are not there. This policy has been very good for Flex and it is working very well. If it wasn't then Gerald would have made changes a long time ago.
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Kevin

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Windows 10 has been through 6 major updates since its release in 2015. Each update has added significant features and bug fixes. In addition, other minor updates and bug fixes, including important security fixes are released often. I have not had to pay for a single upgrade. In fact, I was able to move from Win7 to Win10 without cost. Not a good comparison at all. Microsoft gets its money in different ways so it doesn't fit either argument.

Linux, upgrades all the time. Generally freely available. Not a good comparison at all.

Apple? I don't know.

Personally, I'm not asking for free. Actually, I get it for free because upgraded from a 6500 to 6700. But $200 take it or leave it sucks. It will suck for anyone here that decides they don't need the main feature but still pays to get other features and updates. It will suck for anyone that will have spent $400 moving from 1 to 2 and 2 to 3 compared with someone that only paid $200 to go from 1 to 3. 

The options I heard mentioned over the many posts of this similar subject are (no particular order):

1) make it free (not sure that's necessary or supportable)
2) charge less for 1 to 2 or 2 to 3, more for 1 to 3. 
3) charge for specific plugins (multi, remote) but leave the base code common and free (or subscription for bugs and minor features?) for all
4) charge subscription (flex can't maintain a reasonable schedule)

On the other hand, the options I hear from those that don't mind parting with the money or don't understand what they are passing up are:
1) take it or leave it, nobody is forcing you (yet, yes they are)
2) it's only $200 (only)
3) everybody else does it that way (??)
4) flex needs the support (????)

Waiting for an amplifier for 2 years and still smiling. That's your choice. I can't understand it yet I won't try to tell you that you are wrong and that you should buy a new amp from someone else or give you some other instruction. If that's what you want - wait 2+ years - I can 100% support you.

I feel a bit sorry for the OP. He hasn't heard from everyone yet.

Kev
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Scott Russell - N1SER

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God help me Kevin... haha
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Scott Russell - N1SER

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Wayne, your post is full of holes. First, minor software upgrades or updates do in fact at times give you new features. Major upgrades like Windows 7 to Windows 10 absolutely give you new features if that's what you mean by "gadgets". This doesn't really make any difference since we're talking about two different products and business models. By the way, MS will end support for an OS at some point (years) down the road but that is after supporting the version with updates and security fixes during that time (even with new versions like 10 being out) but at some point yes they do sunset the OS. They can't support it forever and you have to move on at some point. But that's not the reason for this post.

Also, if you think your 6700 will last another 7 years and through new major versions of SSDR without having to upgrade to a new radio hardware version, you sir are in for a rude awakening. The same thing will happen to Flex 6000 series as they do in the computer arena, at some point the hardware will not support the software features and then if you want the new software features you'll have to upgrade to a new model radio. Look at the 1500 and 5000... right?

I don't agree with the argument some people want to bring up about the other radio manufacturers. They are not the same. You can't compare a firmware update on those to a software update like we have with Flex. The beauty of Flex is just that, new features, enhancements and bug fixes are seen in the software. Let's take for instance the band buttons in SSDR. I think the currently selected band should be highlighted somehow like with a different color, when you go into the Band pop-out. That is a software fix that can be easily done. If I wanted a light to light up on a physical band button on say the Kenwood TS-590SG, it would be impossible to do via firmware or software update. The hardware doesn't have an LED there at all. SDR's bring in a new way of thinking. You kind of get what you get when you buy something other than a Flex. It's up front and known when you buy it. Not really the same with Flex.
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KF4HR

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For those who wish to stay on top of the tech curve most amateur radio companies require you buy their new transceiver every 2-3 years or so.  Even when the 6xxx platform becomes superseded it's nice to know Flex radio's hold their value fairly well plus Flex also has a trade-in program.  I don't recall ICOM, Yaesu, or Kenwood ever offering such a program. 
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Burt Fisher

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Hold their value fairly well? Have you checked the retail price of the 6300 compared to going price today? ICOM, Yaesu, or Kenwood radios are finished when sold they are not sold awaiting FM nor needing bugs in software updated.
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Burch - K4QXX

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Just curious Burt, you used to have a flex and then sold it.  Now you have purchased another one.  If you don't like flex radios, why did you purchase another one?  Seems odd to me.
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Bill -VA3WTB

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That is correct Burt, The great thing about SSDR, is it is never ever finished,,it is alway progressing, changing. Yes the radios you listed are finished when they ship. of cource they are, and that is the state they stay in for ever.

But all the other radios also have bug up date fixes, for their firmware. Icom has had a few for the 7610.

The 6300 brings a good return for a discontinued radio.
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Scott Russell - N1SER

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I'll add another thought to something mentioned above. Doesn't Flex have a commercial side of the business? Probably government contracts it looks like? I can't believe Flex is hurting when it comes to software development. That's just my uneducated guess. But I digress... 
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Scott Russell - N1SER

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Now... let me get back to FT8 and killing the hobby and doing mindless button pushing. haha
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Kevin

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Ha! I'm trying to get BG3UPA's attention on 20 FT8 right now. S. Korea was up a few minutes ago. So far, nada.
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Scott Russell - N1SER

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Oh yeah, I saw him one time in band activity... good luck!!! I'm on the East coast 
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Robert Lonn

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Version 3.0 secret revealed!!!  I was on 20 meters this last weekend and got a call from Craig, K9CT!! He was running version 3.0 Beta... I convinced him that we were on 20 meters, both running a kilowatt, and if he shared with me what features 3.0 had, it would be our secret!! I guess he was fooled and did not know I can not keep a secret, so here it goes on what he shared with me about 3.0!!!! 
  • The software will be called, Version 3.01
  • It will run on the radio if you download it from the Flex site.
  • It will run on a windows 10 based computer after it has been downloaded from Flex..
  • If you enter promo code, " I Love Flex" the software will be free.
  • However for free it will only allow the radio to operate on 27 MHz, channel 1-40 SSB..
  • It will start your coffee pot in the morning.
  • Auto set your toaster to make the waffles. 
  • Turn on the heat in the shack if needed..
  • And if equipped, remote start your car to warm it up on a cold morning.
I want to thank Craig for sharing this important updated information with me, and Wish Him the best with his contest participation!!

73's  Robert
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Kevin

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The coffee feature. That ends all arguments. Where do I sign up?
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KY6LA - Howard, Elmer

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This SILLY ARGUMENT has been raging here since about 2012 when Flex first announced their annual software fee. Flex quickly changed to a $200 version upgrade fee but the howls have not diminished

Let’s face it HAMS ARE CHEAP and most hams do not understand that these days the product cost in not the hardware but rather it’s the software that is expensive to build. Part of the reason is you can touch hardware but only see software work

So I expect at this SILLY ARGUMENT will continue to rage here for years to come and everyone on both sides will be outraged that the other side does not get their point.
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N8AUM

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I don't mind purchasing "upgrades & new features" but bug fixes should be free for life but that's just my opinion. Being a new 6600 owner I really miss all the features of PowerSDR that my 5000 has. Ya, they need to make $$$$$ to continue with development and pay the bills. 
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Steve K9ZW, Elmer

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After paying to upgrade to version 3.alpha for each test radio to participate as an Alpha tester I’m thinking the program as standing will continue.

Nice thought but the can of worms on individual relative value added by changing cost options would be chaotic.

FRS is good in my book running with the announced program as is. There is no other position that is any better for everybody (including FRS).

Thinking that those who have an appreciation of the version 3 features will be very satisfied. The upgrade is very “non-trivial” so I’m expecting some interesting challenges as version 3 rolls out when the greater variety of configurations is upgraded. But know the alphas and FRS are “forging” the new release hammering hard at every aspect they can.

73

Steve
K9ZW
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Scott Russell - N1SER

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Steve, I hope Flex is giving the Alpha testers a discount on the release version. Seems odd that you'd pay for an Alpha version when you're doing the testing. Should be the other way around. Nice blog by the way.
(Edited)
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Matt NQ6N

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The alpha list is a very selective group. I've requested to be a tester and was denied. I suspect there are more than enough testers and so additional ones are not needed.  
(Edited)
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Chris Tate - N6WM, Elmer

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Alpha testers pay the same as the entire flex community does, with the caveat that what is provided in the beginning of the development cycle is very raw.. in fact the entire process of paying and activating the software is a component of the alpha test itself, so the process including fulfillment is well tested and smooth upon its final release.
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Scott Russell - N1SER

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Chris, ouch! Not trying to start an argument but I couldn't agree to paying to test new alpha versions, especially alpha, very raw is right. See, this is a different topic but alpha/beta testers should not have to pay at all, that's crazy to me. I could see not getting a perk like discounted release version but to actually pay? Wow.
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Matt NQ6N

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I understand that for some people $200 every few years is a very high price.  The amateur market for Flex transceivers is quite small, so Flex charging $200 for a major release is extremely aggressive pricing compared to a much larger company charging $50 for a major version on a mass market product. 

The important thing to consider is the market size, not the dollar amount.  If Flex doubled its market share the prices would likely come down a bit. 

There are a lot of startup companies that get major funding and give products away for a short time before going out of business.  This has helped set the expectation for many people that high quality software should be free. 

There are also some open source projects that offer free software. Flex has opted to keep its secret sauce software closed source for competitive reasons.  I don't know the details but I suspect that decision is rational. 

Flex has gone beyond offering an SDR platform with the 6000 series and included multiple SCUs so that much of the "glue" technology (SO2R switching, remote access, etc.) can be done in software without requiring additional hardware. 

This has saved me over $1000 in my station compared to if I'd kept my dual K3 setup and invested in remote rig boxes, remote-controlled RX antenna switches, etc.  So since Flex has put me ahead by over $1K, paying $200 for additional upgrades still seems like I came out ahead, and will still be ahead even with a few more $200 upgrades.

In my opinion, Flex is still at the beginning stages of making the most of the 6000 series hardware capability.  This is significant because the software/hardware combo is being used by top stations successfully for contesting, rag chewing, DXing, etc., yet it is still a very young platform with a great deal of additional potential. ALL of that potential will be unlocked by additional software development effort. 

The most significant aspect of hardware architecture in the 6600 and 6700 is the ability to use one transceiver for Multi 1 or SO2R operation. Without that feature, the top price point for a Flex would be the 6400. So it makes sense that Flex has invested heavily in MultiFlex to unlock additional capabilities of the flagship hardware.

Since I've been a Flex owner, I've seen lots of improvements in SO2R switching and remote operation, two of the other biggest advantages the hardware offers. 

I would expect future improvements to further enhance the strengths of the hardware.  This increases the value of the Flex hardware that we all own.  So even if one particular upgrade doesn't seem worth $200, since the hardware is made more powerful by it, its existence increases the value of all of our rigs whether we use the feature or not. 

73,
Matt NQ6N



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Val DM1TX

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I do not have yet a Flex Radio but planning to get it soon.
I have been a Kenwood, a Yaesu and and still an Elecraft owner.
I am nevertheless following all topics of interest here.
I love the spirit of this enthusiastic Community!
I am still amazed that this discussion still pops-up now and then.
Here in Germany these radios are more expensive than in U.S.
Because we love their quality/support we are willing to pay the price.
And the way I see it, Flex is a SOFTWARE company.
The Software is the Radio as they say.
As someone here was so well put it, when I am willing to pay thousands (of Euros) for the  radio,
another 199 would make no difference if I really need the new features.
And somehow I feel that 199 Euros is a small fee to pay for the hard work of the Flexradio developers. I think that this fee will help Flex get on top fast.
73 from Bavaria
Val   DM1TX



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Clay N9IO

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Scot and Paul I keep coming back to this thread seeing the same points.
I too am not trying to insight an argument but I really think you're too hung up on money. I seriously think if Flex did things your way they would find theirselves out of business in short order. I also realize you will likely continue trying to convince me again continuing with the same argument meaning you're not interested in my opinion.
The system is with right as it stands imo.
This debate is getting old. Does this really need to drag on because you're unhappy?
Again, not trying to start something, asking for it to end.
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Clay N9IO

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Of course you do.
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Bill -VA3WTB

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There is really no reason to ask for a discussion to end or a thread closed unless the replies start to become personal attacks. If we don't like the topic or it seems to drag on too long,,then I suggest simply turn the channel to something eles.

Most discussions die out on there own for lack of interest, but as long as some keep posting, it lives. The life span will take care of itself.

For me the cost of owning a Flex radio boils down to this.  If one feels that Flex no longer gives good value for the dollar then we have a dicision to make.
At this time V3 has little to offer me, but that's fine with me, I don't need to upgrade. My radio operation here will continue to be the same without it, nothing changes for me.
Even without the upgrate I still feel my radio gives me great value for the money spent. I think everyone feels the same way because they still have their Flex radio's.
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Robert Lonn

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I just sent the head of the Democratic party an important email!!! I told them since they are offing their voters everything for Free,,, can they please add to their platform, free Flex Software, heck why not free Ham Gear for all of us!!! I would vote for that!!! LOL

Robert
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Clay N9IO

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Rock and Roll!
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K3SF

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well
maybe need new insight where all the FREE FREE comes from

https://www.youtube.com/watch?v=5VV80ozpuMw

just saying

please note this is intended to lighten up the conversation a little

Paul K3SF...Some Free ;-))



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Roger, W6VZV

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FWIW I think what Flex is doing with upgrades is just fine.  Free upgrades until a major upgrade.  Works for me.  C'mon guys, it's a restaurant bill.  I'll bet all of you spend more dough on Starbucks or beer.  (or both).

de Roger W6VZV
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James Whiteway

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I rarely mix my latte with my beer anymore.
:-)
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Val DM1TX

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Forking a couple of thousand euros is not a small thing here. But we all know that Hamradio is an expensive hobby :-) I don't know about you Flex lovers but I am just tired of clanging on old stuff and try to build myself things just to save a few bucks and waste a mountain of free time (which I rather spend with my family). Flex is about taking your hobby wherever you are and sure a future of Hamradio. But it needs our help and support. We all understand that the hardware can do much more and Flex developers dynamically work to get maximum results of your hardware platform. But it takes time. I remember another time when I paid almost two thousand USD on a 486 computer. Well the software company called MS charged people for their software and because of that it help lower the price of  hardware too. We still pay the "pricey" software and I do not see people all over the world migrating massively on other alternative operating systems, free or not.
So yes I am totally on Flexradio side! Good job! See you all in Friedrichshafen in June!