v1.4.16 won't load

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
very briefly you loaded a v1.4.14. I loaded that and everything worked fine. For the first time I actually had a working NR feature.

I loaded v1.4.16 and while it loads fine, during the radio update I get the error message "This SmartSDR version is incompatible with the selected radio's model"

I have a brand new out of the box 6500. Hardware version 1.3.55. Reverts to sw where the NR does not work at all.
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Posted 4 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
Corrupted firmware is suspected to be the culprit.  Radio recovered via a HelpDesk support session.