Updating to Software v 1.10.8 appears to have locked up?

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  • Updated 3 years ago
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I've been looking forward to updating my 6500 to the latest beta version of SSDR. However it's now been stuck on 'updating software' for 3.5 hours. Any ideas guys? I don't want to cause a problem by trying to reboot during an update?

Many thanks in adavance!
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Richard - MW0XDT

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Posted 3 years ago

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Kevin

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Hi Richard... this is typical for some. Happened to me. A reboot of the radio and maybe restarting SSDR is all that's needed to get things rolling again. I think the explanation is that sometimes the radio gets stuck at 100% complete and needs a little help.

Kev K4VD
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Mack McCormick, Elmer

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Richard,

No issues should be caused by rebooting the radio. The update may in effect be completed or you may need to run the update again.

73,

Mack
W4AX
Alpha Tester
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Tim - W4TME, Customer Experience Manager

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What Kevin and Mack said.
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Richard - MW0XDT

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Thanks guys, however the plot thickens....radio will not reboot?....even tried to force shut down by holding power button...still no shut down? Should I remove power?
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Bill / VA3QB

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Yes for at least 30 seconds.
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Tim - W4TME, Customer Experience Manager

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Richard - yes, remove power.  30 seconds is not necessary.  Momentarily will do.
(Edited)
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Richard - MW0XDT

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Removed DC for 10 seconds...pushed power button on radio, came back up with 'software updating'...still unresponsive. Going for longer power off, just in case that helps.
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Richard - MW0XDT

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...it gets better...off for one minute 30 seconds...DC back on, radio boots itself 'updating software' ???
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Ria - N2RJ, Elmer

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Do a reset with the OK and power button. Happened to me during the update. That's what fixed it. 

Also disconnect the USB to serial adapters during the update. 
(Edited)
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Richard - MW0XDT

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tricky to perform that as it's rebooting as soon as DC is applied...I'll give it a go! :-)
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Tim - W4TME, Customer Experience Manager

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Let it finish doing the firmware update on the radio.
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Richard - MW0XDT

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...didn't seem to work....but it has just started calibrating...hopefully it might recover now!
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Richard - MW0XDT

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Thanks Guys!

finally recovered, rebooted, beta version working fine now! :-)

your help much appreciated as always!

73 from Wales, Richard

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