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Unable to key or find Com/Ports with Version 1.7.30

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Ernest - W4EG
Ernest - W4EG Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
My Flex 6700 was in storage for the past 18 months. The last version of SmartSDR installed was v.1.3. Needles to say, I installed the latest version 1.7.30.

I am a user of all the digital modes; specially JT65/9 etc. However, I cannot find where the Com/Ports are located? I looked for hidden ports as the administrator in Device Manager and there were none in sight. "No ghosted Com/Ports found."

I looked in the Flex Forum for answers and checked George's (YV5W) video. However, he was describing v.1.6 and a brief description of v.1.7. "A must see video" Excellent!

I have the icon for CAT v.1.7.30 which install/deleted several times, with no success.

Where or how can I have access to set the Com/Ports?

WJST-X v1.6.0 is receiving but I'm not able to transmit; no Com/Port to key.

Using Flex-6700 SmartSDR v1.7.30

Windows 10

Thank you in advance for any help you can provide

Comments

  • KY6LA_Howard
    KY6LA_Howard Member ✭✭✭
    edited January 2017
    Options
    Your problem is Windows 10 Tim has a tutorial on the Flex website on the correct way to remove everything and reinstall it under W10
  • KY6LA_Howard
    KY6LA_Howard Member ✭✭✭
    edited October 2019
    Options
    https://helpdesk.flexradio.com/hc/en-us/articles/204975589-How-to-do-a-Complete-uninstall-of-SmartSDR-for-Windows-from-your-PC
  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited June 2016
    Options
    Thank you Howard ... Will get to work on Win10
    I follow those instructions after I installed Win10.I spoke to Dudley about it.
    The problem has been that I can't get rid of FlexVSP error. I deleted that error in the Control Panel, Programs and Features. And kept coming up. Then I was advised to use Revo Uninstaller Pro. I thought that was going to do it. Well, it's still present.; It comes up everytime I boot the computer. I search for the Fabulatech (? spelling) the Company that wrote the software; Regedit never founded either. 
  • k3Tim
    k3Tim Member ✭✭✭
    edited May 2020
    Options
    Did you add com ports to Smart Cat ?
    Clicking the Cat icon brings up the menu and at the lower left hand side is the add-button.

    Win-10-Tim

  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited October 2019
    Options
    Clicking the CAT icon does not open. Nothing comes up. That is the problem.

    The CAT icon is in the taskbar. However, the only thing it opens when I click on it, it's  a "FlexRadio Systems SmartCAT error." 
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited June 2020
    Options

    Do you have other virtual serial port software installed? My friend had both a 6500 and Anan. He had VSPM and SmartCAT installed and could not get SmartCAT working. I had to uninstall both and then manually cleaned all remnants of both from the registry before rebooting and reinstalling latest SmartSDR.

    Dave wo2x

  • k3Tim
    k3Tim Member ✭✭✭
    edited May 2020
    Options
    okay...

    In the Settings -> System -> Apps
      is FlexVSP installed?

    If you **** the Smart Cat and start it again from a command prompt 

      C:Program FilesFlexRadio SystemsSmartSDR v1.7.30SmartSDR CAT> .Cat.exe

    are there any errors?

    I would try uninstalling the VSP driver and then re-install it using admin priv.

    C:Program FilesFlexRadio SystemsSmartSDR v1.7.3064-bit DriversVSP
         

  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited June 2016
    Options
    David,
    I have no serial or virtual ports showing in Device Management. As a matter of fact, when I open DM, there is no remarks about Com/Port to open. 
    They were there when I was running Win7. However, after installing Win10 DM did away with being able to see the Com/Port. In other words they were gone/hidden or deleted; how? I don't know. 

  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited June 2016
    Options
    Tim,
    I will work on your suggestion.
    It looks like your suggestion may be the answer. I have not look for VSP drivers. I will keep trying and post later this afternoon the results. 
  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited June 2016
    Options
    Tim, Howard and David,

    I have twice deleted SmartSDR v1.7.30. Shut off the radio by disconnecting the DC source, reinstalled the software. and the error still  there.

    Tried the command prompt under administrator; copied and paste the command and typed them in case there was an error. Zilch no luck no how.

    I used Revo uninstaller, checked the registry and there was no trace of FlexVSP error. I did notice that Revo had a CAT version 64 bit that was delete ... 

    I guess I will be in communication with Flex Desk to see what I can do, that I have not done already.
     
    Thanks to all
  • Ernest - W4EG
    Ernest - W4EG Member ✭✭
    edited October 2019
    Options
    PROBLEM SOLVED!

    Dudley at FRS remote control to my PC with TeamViewer solved the problem in less than 2 minutes!

    When was it the last time your rice box company repaired your radio that quickly?

    Tim's instructions on how to delete "FlexVSP Error"  needs to be revised.  

    Thank you Flex.

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