Unable to connect to radio

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  • Updated 1 year ago
Hey all,

I have a Flex-6400.  I've upgraded it to the latest software.   For about I believe the last three weeks, there was a network issue (router lost configurations), but that has now been resolved.

The problem is.  The Flex does not appear in SmartLink (without VPN connection) at all. (this happen the same time the router issues began)   If I'm on the local network (or with bridge mode VPN) I can see the radio,. but I cannot connect to it.  It just freezes up and then fails to connect.

I originally though it might be an IP conflict. (it's hosted at a friends house)   So we setup a DHCP reservation for it and rebooted it.  Still, I can see it on the local subnet, but I still can't connect to it.

Any ideas?   The current version installed is 2.4.9.   Even when the router lost its configuration (VPN port forwarding) I figured the radio still should have been accessible via SmartLink remote access, but it wasn't.   Normal devices on that network always had Internet access even after the router lost it's configuration. (router's default config)
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Posted 1 year ago

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