Tx designation not persisted/restored when changing bands

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  • Updated 11 months ago
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Let's say I have two slices defined on 40m, slice-B marked as TX. Now I change bands to 80m and then come to 40m, Smartsdr remembers I had 2 slices on 40m and even there frequencies; however, now slice-A becomes TX? It should have persisted the TX assignment of slice-B so that when I returned to 40m slice-B would be my TX slice.

Regards, Tim (N0TB)
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Tim Blank

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Posted 3 years ago

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Duane, AC5AA

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I agree - I have the same problem. Plus, I don't understand why, sometimes. a "B" slice is referenced on another band from the new band I've switched to, and sometimes it's not. What is the logic there? When I return to a band, I expect it to be as I left it.
(Edited)
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Terry K8EET

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Yes, I know one ham who got called out by the VP8 DXpedition, because of this. Slice A will end up being your transmit frequency. Remember this when you're jumping from band to band and working split.
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Tim - W4TME, Customer Experience Manager

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Official Response
I am actively investigating this behavior. I suspect we are not handling a particular sequence of events properly.
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Tim Blank

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Note: I also see this same behavior when simply powering off the powering on the radio.

Tim (N0TB)
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Tim - W4TME, Customer Experience Manager

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Official Response
There appears to be logic defect in how the transmitter is assigned to a slice.  I have written this up as defect #3018
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Tim Blank

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What is the status of defect 3018?
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Tim Blank

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Any update on this defect (3018)? 
(Edited)
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K5ROX

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Will this be fixed in next update?
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Dan Parsons - WT7Q

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Holy crap, it’s been two years and still not fixed???? O_O
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Pat N6PAT

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Isn't this the same problem reported a year ago? The response at the time was that this was being done on purpose:

On purpose.  Change bands removes the "split" transmitter designation off of B and back to A. This is the default behavior of PowerSDR too.


https://community.flexradio.com/flexradio/topics/split-vfo-not-holding-settings
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Steven G1XOW

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Actually it is fully configurable (by the user) in PSDR settings as to which way you want it to work.
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Paul

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It is now around two weeks since I bought a used 6500 and during that time I have noticed a number of areas in which IMHO Flex is being too prescriptive with settings. This thread highlights one, another being turning off the 'nb' when a user returns to a band where they had previously turned it on.

It seems to me that such design decisions are based on an assumption that operators do not have sufficient common sense to be allowed to control the rig to it's fullest extent. Indeed, Tim has commented that this reduces calls to the help line. This may be so, but I think the operator experience could be enhanced if Flex would relax their grip - just a little. After all, amateurs are (traditionally) supposed to be technically competent - not just appliance operators.
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Paul

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Correction to last line 1st para:

"...returns to a band..." should read; "...returns to a mode..."

Sorry, tried to edit original but couldn't, presumably as someone has 'liked' it.
(Edited)
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Tim - W4TME, Customer Experience Manager

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Turning off an NB will not make matters worse, as you should immediately know there is an issue and the solution is a few mouse clicks away rather than not being able to figure out why the radio sounds "funny" when changed to a band that hasn't been accessed in a month or so and the NB is automatically enabled.

I can understand your desire for a change but this is the endless loop that can occur., You want the feature behavior changed because it is not to your liking and we do so.  Then half the user base complains that it was changed and they want it changed back.  As the developer, we can't win for losing. 

When we make these operating ergonomic decisions, we consult with our alpha team and in some cases, there is a definite consensus and other times it is split 50/50 and we have to make the call.  We make the decision based on what we call the 80/20 rule and the support ramifications are factored into that decision as well.  We tend to err on the side of not leaving the radio is a state that could possibly make matters worse or confusing.  Sometimes the chips will fall your way and other times they don't.
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Paul

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Thanks for the comments Tim, all understood. However, as per my correction, I was referring to a change of mode, not band - something that is likely to change many times in any one operating session. That's a LOT of unneccessary clicking. This is really a case of improving work flow rather than unwittingly making the received signal quality better or worse. I suggest a more 'flexible' solution in cases like this would be to give operators the choice of how it behaves. You then please everyone. 73.
(Edited)
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Steven G1XOW

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Tim,

Your quandry can easily be overcome with one or two simple behavioral option within the setup menu.

That way the customer has the freedom of choice, and you don't need to worry about being right or wrong. "Different strokes for different folks" and also not being overtly restrictive upon user experience and preferences. Most hams do not like being mothered.

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Paul

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You have my vote Stephen. Thanks.
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Tim - W4TME, Customer Experience Manager

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We'll take it under consideration
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Paul

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Much appreciated thank's Tim.
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Wayne

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Ahhh... so thats why i have 6 dual slice r1t2 and 6 single slice r1t1 global profiles! 1 for each band ... I thought I didnt understand how it worked when it was not described as how it does work but isnt meant to work that way!

You cant play the game if you dont know the rules or the rules are not correct and your following them.

I already put a work around in place so hopefully it wont change anytime soon ... i dont think i have to worry about that though ... now if i could only reach that damn hdmi cable to plug it in again now that the radios on ...