Tuning Issues

  • 1
  • Problem
  • Updated 4 years ago
My 6700 seems to fail when using the ATU after having just come back from the PEN modification.  Before the 'update' it always seemed to tune up just fine with maybe a 1 out of a 100 failure rate.  Now it seems to fail 90 percent of the time.  While the radio was gone no changes were made to any coax or antenna connections.  They just sat there waiting for the radio to be returned.

Anyone else seeing this issue?
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Steve - N4TTY

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Posted 4 years ago

  • 1
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Jim Gilliam

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What kind of antenna are you using? Never, ever had a problem with my radio tuner but I am using a balanced antenna with a choke BALUN. Often, such problems are due to excessive RF in the shack. A problem that seems to plague many Flex owners.

Jim, K6QE

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Tim - W4TME, Customer Experience Manager

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Steve - Based on the description of your issue, additional information is going to be needed to address it so please submit a support ticket via our HelpDesk (http://helpdesk.flexradio.com) so we can assign you a case number.  

For details on how to submit a HelpDesk support ticket, please refer to the following URL: http://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Supp...   Once the support ticket is submitted, a support engineer will be in contact so we can work on the issue.  Make sure to include your radio's serial number. please enter a HelpDesk ticket.