Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Thought software was removed for download

Options
Samuel Strongin
Samuel Strongin Member
edited June 2020 in Maestro
I have a question I'm confused I have read all about the problems with the new software , I have no been feeling well for a couple of weeks so I have no turned on my radio . This morning I booted up my 6300 and Maestro and the new software was there on my Maestro screen for download . I must have missed something . Please explain?

Answers

  • Bob G W1GLV
    Bob G W1GLV Member ✭✭
    edited June 2020
    Options
    Samuel, I think the file has been removed until they (FRS) figures out where the problem is. The name of the file will show up on the Maestro, however.
  • Samuel Strongin
    Samuel Strongin Member
    edited July 2016
    Options
    Ok thank you I'm not going to try to download it .
  • Jeffrey Kerber, N3VE
    Jeffrey Kerber, N3VE Member ✭✭
    edited June 2020
    Options
    What file did FRS remove from the downloads?
    Jeff N3VE
  • EA4GLI
    EA4GLI Member ✭✭✭
    edited November 2016
    Options
    Samuel, you have a ton of reading to do. :) hi hi
  • Samuel Strongin
    Samuel Strongin Member
    edited November 2016
    Options
    Why cause I may have missed a post , how about not dealing with bogus software
  • Bob G W1GLV
    Bob G W1GLV Member ✭✭
    edited December 2016
    Options
    I believe it's the installer.
  • Jeffrey Kerber, N3VE
    Jeffrey Kerber, N3VE Member ✭✭
    edited June 2020
    Options

    Samuel, go here and download SmartSDR 1.8  https://www.flexradio.com/downloads/smartsdr_v1-8-3_installer-exe/  Install 1.8 on your computer and then update the radio.  Then you can use 1.8 that is on your Maestro.

    Jeff N3VE

  • Samuel Strongin
    Samuel Strongin Member
    edited July 2016
    Options
    Hi Jeff that would be a great way to break my Maestro , have they released new software ? All I did was ask a simple question , and I get answers like these . I never claimed to be perfect , but I don't deserve smart **** replies . Flex says not to download it , I thought I read it was removed for download , yet it appeared on my Maestro what is the big deal , I just wanted an answer not sarcasm .
  • EA4GLI
    EA4GLI Member ✭✭✭
    edited November 2016
    Options
    https://community.flexradio.com/flexradio/topics/issue-with-maestro-v1-8-update
  • Stan VA7NF
    Stan VA7NF Member ✭✭✭
    edited December 2016
    Options

    Samuel, stay calm - please.

    The information you received is correct but may require an extended explanation. 

    First:  A release appears in three places, being:

    1. On the radio server (your 6300 hardware) as firmware.  This puts on the server (radio) side programming that handles the networking protocol and requests.
    2. On one or more radio clients (your computer if you use one) that communicate with your 6300.  This is the SSDR software client and GUI which must be in the same release family, e.g. 1.7.**** or 1.8.****
    3. On the Maestro which is also a radio client but the platform is best described as a tablet.  It also must in the same release family as the 6300


    Second: The problem with 1.8 is only the Maestro installer.  Your note did not say which version is on your Maestro.  If 1.7.**** the request is "Do not attempt to install 1.8" and to back that up FRS has removed the 1.8 software from Maestro access. 

    If 1.8 is already installed on your Maestro the request is "Do not remove 1.8" as it is the installation process that has bricked some Maestro devices.

    Third:  Jeff's note was based on the above and breaks down to:

    If your Maestro is ALREADY ON 1.8 then here is where you can get the installer to bring the 6300 and Smart SDR up to 1.8 - So you don't have to remove 1.8 from the Maestro to use it.

    If your Maestro is NOT ON 1.8 then select the appropriate version of 1.7 to bring Maestro, SSDR and 6300 all to the 1.7 version.

    Hope this helps

    Stan  VA7NF

  • Samuel Strongin
    Samuel Strongin Member
    edited July 2016
    Options
    Thank you Stan , I have ver 1.7 on both . I will keep it that way . I was just surprised to see 1.8 on my Masestro for downloading . Thank you for you time . Sam kf4yox
  • Ken - NM9P
    Ken - NM9P Member ✭✭✭
    edited December 2016
    Options
    Confusion exists because v.1.8.3 works just fine in the SSDR for Windows version, but the process of installing it to the Maestro has bricked a small number of them.  (Which, obviously, is a disaster if you are one of those affected).  But many Maestros updated to 1.8.3 with no problems.  

    FRS took the Maestro 1.8.3 installer offline to prevent further problems, but it still shows up on the list in the Maestro as a placeholder.  If you click on it, it will not load.
    V.1.8.3 is still available in the Windows version of SSDR because it still installs correctly.

    But, as Stan said, some folks have 1.7 on Maestro, and installed v.1.8.3 on their SSDR for Windows, which now makes the firmware in the rig incompatible with their Maestro.  So they need to downgrade their SSDR for Windows (and the rig will follow suit) so that they will all work together.  But if they already successfully installed v.1.8.3 to their maestro, the need to keep it and upgrade their Windows version of SSDR to the same level.  They already made it safely through the gauntlet, and running back through the gauntlet the other direction would be pointless, as well as dangerous.

    So yes, in your case....sit tight with v.1.7 until the new version fix is released and all will be well.

    Ken - NM9P
  • Bill N5TU
    Bill N5TU Member ✭✭
    edited July 2016
    Options
    Yes, it is confusing. My 6500 was running fine with 1.8.3, but Maestro would not install. As Ken pointed out, I had to back up to 1.7 on the 6500. It and the Maestro play together nicely. (That for what it is worth.)

    VY 73, Bill, N5TU

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories