The connection to the radio was lost. Please reconnect.

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  • Problem
  • Updated 3 years ago
  • In Progress
Running a Flex6300 with SmartSDR v1.4.16.  SmartSDR crashes usually when changing bands; however will also crash even if left alone over time. I also did a complete uninstall of previous versions and reinstall of 4.16 - same issue. The connection from computer to modem is wireless with good performance, no latency. Thoughts?
Photo of Bob Kelland

Bob Kelland

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Posted 3 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
Bob - If you are getting a crash on band changes, the issue is in your profile data as Fred mentioned.  This is a known issue with SmartSDR v1.4.16 and will be fixed in the next release.  A factory reset will clear out the errant data in your profile and that should resolve the issue.
(Edited)