Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SSDR fails to start correctly the first time I start it.
Options
Jack
Member ✭
SSDR fails to start correctly the first time I start it. It does not come up on the computer screen and when I tell it to connect it gives an error that it can't connect the same radio to the same computer. I have to shut it down and restart the Flex again and it will usually start correctly the second time. Using a Flex 6400 with a Windows 10 desktop computer.
0
Comments
-
What version software ?0
-
Version 3.xx Just got the radio last week.
0 -
Here's what I would do. Note that this is not canon, but isn't harmful. It sounds like an installation issue to me.
Back up your profiles if you have any yet.
Get a program like Revo uninstaller. set it up to uninstall, then do a deep scan. Then remove everything Flex from your computer. After removal and before the scan, Flex software tell you you need to reboot. Do not reboot yet.
Run the scan and delete all the bolded flex items. Then reboot.
As well, reset your 6400. When starting up, hold the power key until it shows white instead of green. Let it go through the process.
It's what I call scorched earth removal/reinstall.0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software