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SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR 1.0.5
Gary Robertson - KY5R
Member ✭✭
Just installed a new graphics card in computer. Everything seems to be working OK but I cannnot run SmartSDR 1.0.5. SmartCAT finds the radio OK, but I get the following error when I try to run SmartSDR: Problem signature: Problem Event Name: BEX Application Name: SmartSDR.exe Application Version: 1.0.5.7 Application Timestamp: 52741ba2 Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Any help would be appreciated. Gary Robertson grobertson3@austin.rr.com
0
Comments
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Gary, What is the new graphics card and the engine (NVidia, AMD) have you check with the vendor for an updated driver? The one in the box, may not be current. You may need to update your Win7 and/or computer BIAS to be able to handle the new video card.. My first thoughts.0
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Card is an XFX Radeon HD 6450 2 Gig AMD based card. It was installed with the most current driver off of the AMD website. It is running my dual computer screens just fine and all programs seem to open OK with the exception of SKYPE and SmartSDR 1.0.5. SmartCAT finds the radio as it should but SmartSDR fails to open. Tried rebooting the radio and re-installing SmartSDR 1.0.5 but get same results. Hope this helps.0
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Reloaded display driver. Problem resolved. Thanks for help.1
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