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SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
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Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
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SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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SmartSDR v3 fails to connect to my hardwired 6700 on startup
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nick
Member ✭
invoking SmartSDR v3.0.19 for windows only results in an error message box stating "SmartSDR for Windows has lost connection to the radio. Please Reconnect".
An executive reset of the radio (power down, wait, and restart) results in the same behaviour.
Issue still exists after an executive reset of PC and Radio.
I moved the software over to a new PC connected to the same LAN switch and normal functioning was observed.That is until this morning.
I accidentally switch the radio off at the psu resulting in a dirty shutdown of the radio (of course)
Since then the same issue on this new pc is observerd in that SmartSDR attempts to run up, reports DAX connection, starts main display then pauses and fails.
The resulting smartlink windows for SmartSDR, DAX and CAT all tell me "there are currently no radios available".
Uninstalling/rebooting/reinstalling/rebooting SmartSDR on the original PC fails to resolve the issue
SmartSDR v3 will no longer run on either PC.
An executive reset of the radio (power down, wait, and restart) results in the same behaviour.
Issue still exists after an executive reset of PC and Radio.
I moved the software over to a new PC connected to the same LAN switch and normal functioning was observed.That is until this morning.
I accidentally switch the radio off at the psu resulting in a dirty shutdown of the radio (of course)
Since then the same issue on this new pc is observerd in that SmartSDR attempts to run up, reports DAX connection, starts main display then pauses and fails.
The resulting smartlink windows for SmartSDR, DAX and CAT all tell me "there are currently no radios available".
Uninstalling/rebooting/reinstalling/rebooting SmartSDR on the original PC fails to resolve the issue
SmartSDR v3 will no longer run on either PC.
0
Comments
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsWhen this happens, it can often be related to the Windows Firewall being turned on or the Network card on the PC being marked as a Public device and not a private device. You may want to check that out.
It seems that Windows updates can change the state of the LAN cards and the firewall states. I have seen this happen. lf your firewall is on, then it is possible that the Computer cannot see the radio.
If you still have the problem after confirming the above, you may have a hardware issue and it would be a good idea to open a support ticket.
Mike
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Nick:
You mention "Executive Reset" , is this the same as the factory reset option that is described in the hardware manual. You power down, press the "OK" button, momentarily press the power button while continuing to hold the "OK" button until the radio display counts down and displays "Calibrating"? If not, you may try a factory reset.
Gayle K0FLY1
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