SmartSDR V2 Update PayPal

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  • Question
  • Updated 1 year ago
I would like to purchase smartSDR V2 via PayPal normal 199$. When I want to complete the transaction, I also have to pay shipping everything costs 240,79 $. I'm from Belgium in Europe, I'm doing something wrong ??

73 Pat ON3CQ
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Patrick Moonen

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Posted 1 year ago

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Mike va3mw

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Pat

We are looking into this.  Please stand by and we will get it sorted out.

Mike 
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David Decoons wo2x, Elmer

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I believe EU is charged a VAT tax

Dave wo2x
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Chris DL5NAM

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HA HA HA HA - good joke

No US company charge a VAT from EU customer.
It's shipping cost - FRS deal till today only hardware and not prepared selling software.
I think they will fix the bug in FRS shop fast

.. have buyed last year my Maestro at FRS shop - only shipping was added
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Patrick Moonen

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Can I better wait for Chris before I do the Update. Because that's all new to me here.
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Gerald - K5SDR, Employee

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Chris,

Sorry but this is not a bug.  We don't like any more than you do but EU law requires that we charge for VAT on software sold directly over the Internet.  We have to pay a third party company to do all the VAT filings so we make less money when we sell software into the EU. 

Gerald 
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Ria - N2RJ, Elmer

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Here's a further explanation: https://ec.europa.eu/taxation_customs/sites/taxation/files/information_microbusinesses_euvat_2015_en...

Basically for downloadable software purchases EU collects VAT based on where you live, not where you purchase the software from. Some US states have the similar regulations for state sales tax on software downloads.

Ria
(Edited)
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K3ZJ - Dave

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Credit or debit card such as Visa or Mastcard most efficient form of international payment when currency exchange necessary.
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Patrick Moonen

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Is just for update my SmartSDR I do not need a version on CD. I need to pay 41.79 $ extra.
My total price for update costs me through the shop 240,79$. 
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Tim - W4TME, Customer Experience Manager

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VAT is required to be charged for all EU sales transactions.
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Rob G6EIH

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Only if not registered for VAT which I am.
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Tim - W4TME, Customer Experience Manager

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Unless you are a business customer of FlexRadio Systems (one of our distributors) we are required to consider the transaction a B2C transaction and charge VAT.
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Patrick Moonen

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I use PayPal here.
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Tim - W4TME, Customer Experience Manager

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The type of payment doesn't make a difference, we are still required to collect VAT.
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Patrick Moonen

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Why do not we have the opportunity to buy the software here in Europe. It's 41.79 $ extra just for update. That probably is the update version for the USA market 199$ ?. 
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Tim - W4TME, Customer Experience Manager

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Because the EU charges VAT on purchases and services and we are required to collect and remit it.
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Chris DL5NAM

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OK - i never stop learning! It's new for me - my Apologie!
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KY6LA - Howard, Elmer

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@Patrick

The Euro is $1.165. A few weeks ago in June it was $1.09.

So with the stronger Euro you are getting a discount to help pay VAT

Blame your own government for VAT.
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Patrick Moonen

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Download and install V2 with the strong Euro now $1.16.