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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Smartsdr License not working
Options
Mike
Member
I just bought a licence today and after doing so it keeps telling me to press the refresh button but it still will not let me use my radio!
The radio ID matches as well
Its on a LAN directly, I rebooted the radio, restarted the computer that is on the same LAN and still no go.
Payment was made via Paypal.
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Comments
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsMike
Can you email me your callsign, s/n and radio ID to sales@flex-radio.com and I'll see what I can do on the weekend.
Make sure your IP address of the radio does not start with 169.****.****.****.
Mike
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Make sure your radio is connected to the internet as well. Bill0
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it just activated, thanks for your reply.
I do have a ? did I even have to upgrade to this version and is this a licence for life if you upgrade again its a free upgrade?0 -
its all up and working now except the audio, thats the next step VIA Parriles0
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Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptionsSmartSDR sends its audio to the default sound device. Double check if that is still set correctly in Windows.0
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yes all defaults to the default USB headset is set, I can hear but the MIC is not working. when in the audio settings in Win 8 When I speak I can see the meter in win 8 audio setting but it is not passing it to the flex software.
Almost there :-)0 -
Once your radio has installed the SmartSDR v2 license, it is there permanently until you decide to upgrade to a higher major version level. All minor versions release with 2.x and the major version are free of charge.
See the Upgrades tab on the SmartSDR product web page for more details.
http://www.flexradio.com/amateur-products/flex-6000-signature-series/smartsdr/
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