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SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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SmartSDR crashing on shutdown
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Don WB3FTQ
Member ✭✭
radio: 6500 SmartSDR v1.3.8 Dell Precision 490 Xeon CPU E5345 CPU spd 2.27GHz OS windows XP Pro (i know, it's no longer supported)
for the past 2 wks whenever i shut SmartSDR down it crashes in that i get all kinds of exception errors. radio appears to be working fine. i have shut down all power, reset radio to factory defaults and reloaded SmartSDR. when i start SmartSDR it's like it has reverted to the first time i ran it however it works just fine, usually, after i load whatever profile i want. i have captured a screen shot of the error messages but i don't see any way to attach them to this post.
the PC is 9 yrs old this year and i have had some issues with it lately so that may be the problem in which case i will upgrade to new PC/OS but i want to be sure it isn't the radio itself. BTW the messages i get are "An unhandled error has occurred. Object reference not set to an instance of an object". thanks
WB3FTQ
for the past 2 wks whenever i shut SmartSDR down it crashes in that i get all kinds of exception errors. radio appears to be working fine. i have shut down all power, reset radio to factory defaults and reloaded SmartSDR. when i start SmartSDR it's like it has reverted to the first time i ran it however it works just fine, usually, after i load whatever profile i want. i have captured a screen shot of the error messages but i don't see any way to attach them to this post.
the PC is 9 yrs old this year and i have had some issues with it lately so that may be the problem in which case i will upgrade to new PC/OS but i want to be sure it isn't the radio itself. BTW the messages i get are "An unhandled error has occurred. Object reference not set to an instance of an object". thanks
WB3FTQ
0
Comments
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I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.0
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The issue is resolved. The SmartSDR for Windows app configuration file was corrupted. Deleting it so a new default one could be created resolved the issue.0
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