SmartSDR CAT will not open

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  • Updated 3 years ago
New Flex 6500 installation with version 1.8.3 of SmartSDR and SmartSDR CAT on a Win 10 PC.  Maybe I did something out of order because SmartSDR runs OK but SmartSDR CAT refuses to open, either by clicking the icon or from the list of apps.  The task manager does not show the CAT program running.  Do I need to uninstall the CAT program (and VSP program?) and reinstall from the CD?  Tried "run as administrator" and that didn't work.

Thanks for any advice.    -- Bill, KA6T 
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Bill Speedie

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Posted 3 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.