SmartSDR 2.0 upgrade fee

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  • Updated 1 year ago
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If I buy a new 6300 now and SmartSDR V2.0 comes out during my warranty period will I have to pay for the upgrade?
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Manuel - W4SSB

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Posted 3 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
First off the FLEX-6000 warranty is only a hardware warranty.  There is no software license associated with the FLEX-6000 hardware warranty during the term of the warranty.  You can read the entire hardware warranty on the respective FLEX-6000 product web page under the warranty tab. (http://www.flexradio.com)

When SmartSDR 2.0 is released, there will be a fee ($199 USD) to upgrade unless you purchased a Limited Edition 6700 or 6500 where you have a free upgrade credit or purchased additional software upgrades when you purchased your radio (this was only available for the early 6700 and 6500 before we transitioned to a fee-based software upgrade rather than the initial annual software fees).

The software upgrade details are listed on the SmartSDR for Windows product web page under the Upgrades tab http://www.flexradio.com/amateur-products/flex-6000-signature-series/smartsdr/

We will not provide any information regarding possible pro-rata upgrade fees for buyers purchasing close to the time of the new release until we get closer to the release of SmartSDR v2.0.  Right now we are focused entirely on SmartSDR v1.8.
(Edited)

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