SmartSDR 2.0 upgrade fee

  • 1
  • Question
  • Updated 1 year ago
  • Answered
If I buy a new 6300 now and SmartSDR V2.0 comes out during my warranty period will I have to pay for the upgrade?
Photo of Manuel - W4SSB

Manuel - W4SSB

  • 58 Posts
  • 10 Reply Likes

Posted 3 years ago

  • 1
Photo of GI4FZD

GI4FZD

  • 129 Posts
  • 18 Reply Likes
Do you expect it to be out by then?
Cheers
Paul
Photo of KC9NRN

KC9NRN

  • 324 Posts
  • 32 Reply Likes
I'm hoping! I have a year starting Wednesday so hopefully going from 1.7 to 2.0 takes less than a year to accomplish! :)
Photo of Bill -VA3WTB

Bill -VA3WTB

  • 3750 Posts
  • 901 Reply Likes
Not unless there is something in the upgrade you want, otherwise no need to buy anything.
Photo of David G4NRT / Z21NRT

David G4NRT / Z21NRT

  • 284 Posts
  • 38 Reply Likes
Will purchasers of the Maestro also be required to pay an upgrade fee? 
I only came to Flex 6000 radios during the 1.6 - 1.7 period so I do not know how much the upgrades are.  
Can someone please enlighten me?  

David G4NRT
Photo of DrTeeth

DrTeeth

  • 1687 Posts
  • 389 Reply Likes
@ David G4NRT
Anybody could say what you did in your last paragraph about their pet peev with SSDR. Flex have said that they will have to work had and come up with some 'must-haves' for people to part with their Shekels and that is so true.
Photo of Ken - NM9P

Ken - NM9P, Elmer

  • 4175 Posts
  • 1331 Reply Likes
David, to which features are you referring?

WAN has always been planned for the paid V.2.0 and, as far as I have seen, was never promised as part of the initial software release for Maestro. They did however say that Maestro will be able to work with WAN when that is released with V.2.0.  But I don't see that as a promise of a free or reduced-price upgrade to v.2.0.

There ARE some other features that were left out of v.1.7 initially in order to speed up the release and should find their way into v.1.8, which will be a free upgrade.  How is that being disingenuous? - no harm, no foul. 

This is software defined radio.  If the hardware can be released with basic functions early and updated for free to bring the features up to snuff, then you have had the pleasure of using the equipment for all the time in between.  And the design keeps getting better.  The other alternative would be to make everyone wait without their rigs until the software is "perfect."  I think most SDR users would rather play now than wait for perfection without their equipment.

Just my 2 cents.
Photo of David G4NRT / Z21NRT

David G4NRT / Z21NRT

  • 284 Posts
  • 38 Reply Likes
@Guy G4DWV/4X1LT - I am not at all sure what my pet peeve is!  

@Ken NM9P - it is really not that big a deal!  

I was just asking a question originally which would have had a simple enough answer that the price is what it is and there will be no discounts for Maestro buyers!

It will be interesting to see how USD199 translates into GBP once v2.0 is released because I will certainly have to have it - even if just for WAN support.  Most software houses just change the dollar sign to a pound one!

I guess that there will also have to be a different distribution model than today where the software is freely downloadable from the FRS site.

David G4NRT
(Edited)
Photo of DrTeeth

DrTeeth

  • 1687 Posts
  • 389 Reply Likes
@ David - G4NRT
"I am not at all sure what my pet peeve is! " It's a smorgasbord, LOLZ! It's really not that bad.

I hope the licensing model does not rely on authentication servers being active forever. I expect to use my Flex for as long as the hardware is able. As I do not give a flying fig about WAN, I expect to be sitting on the sidelines until my taste buds have been stimulated enough to part with my cash; hopefully at the proper exchange rate too.
Photo of Ken - NM9P

Ken - NM9P, Elmer

  • 4175 Posts
  • 1331 Reply Likes
I am not sure what the distribution model will be.  I assume that it will involve some form of verification system, perhaps linked to the serial number of your rig.

In any case, I already paid my first upgrade fee about three years ago when I became part of the second wave of early adopters.  As Tim referenced, at that time the policy was expected that the first year of software upgrades would be free, with $199 per year afterwards. So I prepaid for the second year ahead of time when I ordered my 6500.  It quickly became apparent that this would not be as functional, so they changed the policy to a free updates / paid Major upgrades policy.  This was a change in policy for which I am grateful.  I have had my rig for almost 3 years (this coming August) and have not paid anything to-date for updates.  And the 2.0 update is already paid. 

My experience is that when FRS needs to change a policy it is usually mutually beneficial to both company and consumer.

I am looking forward to the next releases to see what new Christmas presents it will contain.  Some packages are bigger than others!  They have already announced that the speed of release should be quicker than the past year or so. 

When the 2.0 series begins, it will be even more exciting!
Photo of Ken - NM9P

Ken - NM9P, Elmer

  • 4175 Posts
  • 1331 Reply Likes
As far as I know, FRS has not released any information about possible pro-rata upgrade fees for buyers purchasing close to the time of the new release. 
Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

  • 9186 Posts
  • 3539 Reply Likes
Official Response
First off the FLEX-6000 warranty is only a hardware warranty.  There is no software license associated with the FLEX-6000 hardware warranty during the term of the warranty.  You can read the entire hardware warranty on the respective FLEX-6000 product web page under the warranty tab. (http://www.flexradio.com)

When SmartSDR 2.0 is released, there will be a fee ($199 USD) to upgrade unless you purchased a Limited Edition 6700 or 6500 where you have a free upgrade credit or purchased additional software upgrades when you purchased your radio (this was only available for the early 6700 and 6500 before we transitioned to a fee-based software upgrade rather than the initial annual software fees).

The software upgrade details are listed on the SmartSDR for Windows product web page under the Upgrades tab http://www.flexradio.com/amateur-products/flex-6000-signature-series/smartsdr/

We will not provide any information regarding possible pro-rata upgrade fees for buyers purchasing close to the time of the new release until we get closer to the release of SmartSDR v2.0.  Right now we are focused entirely on SmartSDR v1.8.
(Edited)
Photo of Kirk

Kirk

  • 10 Posts
  • 3 Reply Likes
Manuel - Looks like you would be better off holding off your purchase until v2.0 is released. 

73,

Kirk, K6KAR
Photo of Chris DL5NAM

Chris DL5NAM

  • 666 Posts
  • 151 Reply Likes
Good joke  :-)
Photo of Rob N4GA

Rob N4GA

  • 153 Posts
  • 27 Reply Likes
Cool call sign - W4SSB

N4GA
Photo of Philip KA4KOE

Philip KA4KOE

  • 175 Posts
  • 22 Reply Likes
If the V2.0 upgrade is really kicking and punches the right buttons, yeah, I'd pay the fee. So, to the Flex 6000 software team, I wish you luck in making the V2.0 upgrade "really kicking".
Photo of donato cardarelli

donato cardarelli

  • 6 Posts
  • 0 Reply Likes
In am a long time user of Flex (sdr 1000, 5000, now 6400+Maestro)... 
but sincerely speaking, 199USD  for licensing is really high...  it shoud be given for  free as all FLEX sw

It is difficult to pay 199 for a feature announced years ago but only now delivered....
Photo of Chris DL5NAM

Chris DL5NAM

  • 666 Posts
  • 151 Reply Likes
now 6400 owner ? You must be the first!!

Hmmm, and 6400 customer get V2.0 for free; it's included :-)
Check your parcel

73 Chris
Photo of donato cardarelli

donato cardarelli

  • 6 Posts
  • 0 Reply Likes
6500, ...... 
The 2.0.17 release note is clear

SmartSDR v2.0.17 is the first release of SmartSDR v2. A software license is required to run SmartSDR v2. All owners of the Limited Edition (LE) FLEX-6700 and FLEX-6500 SDRs or radios sold after May 19, 2017, have been pre-authorized for SmartSDR v2 and do not require the purchase of a SmartSDR v2 license. To run SmartSDR v2 on all other radios requires the purchase of a software license for the radio. Obtaining and validating a license for your FLEX-6000 software defined radio is a simple process.
Photo of Harold Bullard

Harold Bullard

  • 4 Posts
  • 2 Reply Likes
Limited Edition 6700 or 6500 where you have a free upgrade credit or purchased additional software upgrades when you purchased your radio (this was only available for the early 6700 and 6500 before we transitioned to a fee-based software upgrade rather than the initial annual software fees).
I bought a flex 7600 during < 2.0  this was before a transition fee...please explain if elgible.
Photo of David Decoons wo2x

David Decoons wo2x, Elmer

  • 1351 Posts
  • 289 Reply Likes
If the 6700 was not the initial Signature series and was purchased before May 2017 (don’t remember exact day), then you would need to purchase an upgrade for 2.0

Dave wo2x

This conversation is no longer open for comments or replies.