SmartLink service down

  • 3
  • Problem
  • Updated 1 year ago
  • Acknowledged
Looks like SmartLink service is down, can login however it keeps asking for user details which cannot be entered.
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Rob G6EIH

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Posted 1 year ago

  • 3
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Henning

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Yes, it looks like that, again...

73
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Mike - WB8CXO

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Me too! Doh
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Brian K6BPM

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Mee too. I finally upgraded to v2 this weekend and was looking forward to trying it from work :(
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Rob G6EIH

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It's excellent and you will love it, use mine at work most days.
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Andy - KU7T

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There are some Azure outages this morning in South Central data center, this may be related. Just speculating though...

Andy
KU7T
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Adde Tjernberg

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It just came online!

Adde, SM0SHG
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Brian - K6BPM

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California is still down.
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Adde Tjernberg

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You are 9hrs behind! :D
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Rob G6EIH

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Up and running again here in the UK
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k0eoo

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fine in MN....
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Al Matthews

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I am still unable to connect with Smartlink in CT. This has been working. Is the system still down?
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Adde Tjernberg

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Seems so. Have been up and down all evening here. 

Suggestion to Flex... Open the possibility to connect remote without using the SmartLink server. The uptime of the service is not that impressive... Google should be your benchmark :D

73
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Bill -VA3WTB

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Do the math, what are the hours in service? and what are the hours down?  Answer?
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Adde Tjernberg

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It really doesn't help me... ;)
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Rory - N6OIL

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Also down here in SoCal. Fingers crossed.
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Mitch

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Once the service (servers) go down and you are remote, there's no way to remotely "wake up' your radio! Even if you have a VPN, there's no way to remotely reboot the radio or its software without additional hardware!
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Mike - WB8CXO

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Was up in the Midwest around lunch time.
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Bill -VA3WTB

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The radio and the software in the radio is one of the same. This is why many use easy to use AC remote plugs.
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Michael Walker, Employee

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Official Response
SmartLink is still down.  This is a Microsoft issue and they are working on it and out of our hands.

We apologize for the inconvenience.  

73

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