SmartLink server down?

SmartLink server seems to be down
Tried on both my computers and IPAD both radios my 6700 and 6600M
SmartSDR, and SmartSDR IOS
Anyone else having this issue or is it just me this afternoon 7/4/2018

WX7Y

736 Posts
148 Reply Likes

Posted 12 months ago

12 months ago

Brent Parker

93 Posts
12 Reply Likes

Down here too

12 months ago

Stephen Cook

14 Posts
5 Reply Likes

I’m having the same problem with my 6700.

12 months ago

WX7Y

736 Posts
148 Reply Likes

Thanks for checking so I didn't go any further in my trouble shooting
73's guys
Bret
WX7Y

12 months ago

Ken W6XB

11 Posts
3 Reply Likes

Me too!

12 months ago

NA7AA Tom

26 Posts
5 Reply Likes

Me too. NA7AA

12 months ago

Robert Lonn

361 Posts
115 Reply Likes

Ok Flex!! You need to install a N+1 fully redundant system! We need 99.99% reliability just like the Internet ringed metro network!!

12 months ago

Michael Walker, Official Rep

808 Posts
231 Reply Likes

Hey All

Engineering is on top of it even on a holiday.

Mike

1 person likes this

2018-07-05T19:18:59+00:00

Mike - W8MM

211 Posts
49 Reply Likes

What did they find out?

12 months ago

WX7Y

736 Posts
148 Reply Likes

Thanks guys looks to be up
Would be nice to have a N+1 redundant server somewhere else in the country though.
73's
Bret
WX7Y

12 months ago

Winston VK7WH

308 Posts
71 Reply Likes

Same here. Good to know it is being worked on. Thanks

12 months ago

Winston VK7WH

308 Posts
71 Reply Likes

Back up here

12 months ago

Adde Tjernberg

71 Posts
4 Reply Likes

Not for me... Still down... (It's up but I can't connect)

(Edited)

2018-07-05T11:48:09+00:00

Johan / SE3X

86 Posts
20 Reply Likes

Gör väl inget? Du ska väl jobba? lol ..

(Edited)

2018-07-05T12:37:37+00:00

Tore Andersson

13 Posts
2 Reply Likes

But naturally he runs his radio from work. I worked KH1 yesterday from my office in Stockholm - CW ofcourse, just as it should be.

12 months ago

Peter Woodmansee WB6POT

26 Posts
4 Reply Likes

Any update on this? I'm still unable to remote into station from either desktop or iOS devices.

Peter

12 months ago

Mike - W8MM

211 Posts
49 Reply Likes

I can log in, but can't see my radios. They all work on my local network, but not SmartLink.

12 months ago

WX7Y

736 Posts
148 Reply Likes

Still works here.
I did have to re-register my 6600M but my 6700 stayed registered so maybe try re-registering the Radio and log out and back in on the IOS device to see if that will fix it for you.
The server has been up since about 17 hours ago when I checked it as far as I can tell.

Bret
WX7Y

12 months ago

Mike - W8MM

211 Posts
49 Reply Likes

Should I re-register my radios????

12 months ago

Mike - W8MM

211 Posts
49 Reply Likes

Maybe the SmartLink radio database died and needs re-populated?

I'll have to go home for that!

(Edited)

12 months ago

WX7Y

736 Posts
148 Reply Likes

try your IPAD first

2018-07-05T19:20:08+00:00

Mike - W8MM

211 Posts
49 Reply Likes

I did. Same problem.

"Discovering" forever.

(Edited)

12 months ago

Peter Woodmansee WB6POT

26 Posts
4 Reply Likes

I tried clicking the Unregister button. I get "Radio is connecting to SmartLink servers. Please wait...", then 20 seconds later, "Radio registration unsuccessful, could not access SmartLink server." So re-registering isn't possible either.

2018-07-06T18:15:32+00:00

Mike - W8MM

211 Posts
49 Reply Likes

Same here and it's quite a while since the problem surfaced. Time for a trouble ticket!

12 months ago

Mike - W8MM

211 Posts
49 Reply Likes

Is the SmartLink server in an odd location with broken peering issues?

That might account for why some people have success and not others, depending on individual ISP connections?

Probably not, since AT&T, Verizon and Cincinnati Bell are all problematic for me.

(Edited)