SmartLink server seems to be down
Tried on both my computers and IPAD both radios my 6700 and 6600M
SmartSDR, and SmartSDR IOS
Anyone else having this issue or is it just me this afternoon 7/4/2018
Tried on both my computers and IPAD both radios my 6700 and 6600M
SmartSDR, and SmartSDR IOS
Anyone else having this issue or is it just me this afternoon 7/4/2018
- 852 Posts
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Posted 1 year ago
- 16 Posts
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- 852 Posts
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Thanks for checking so I didn't go any further in my trouble shooting
73's guys
Bret
WX7Y
73's guys
Bret
WX7Y
- 417 Posts
- 146 Reply Likes
Ok Flex!! You need to install a N+1 fully redundant system! We need 99.99% reliability just like the Internet ringed metro network!!
Michael Walker, Employee
- 1102 Posts
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Hey All
Engineering is on top of it even on a holiday.
Mike
Engineering is on top of it even on a holiday.
Mike
- 852 Posts
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Thanks guys looks to be up
Would be nice to have a N+1 redundant server somewhere else in the country though.
73's
Bret
WX7Y
Would be nice to have a N+1 redundant server somewhere else in the country though.
73's
Bret
WX7Y
- 337 Posts
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- 76 Posts
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Not for me... Still down... (It's up but I can't connect)
(Edited)
- 86 Posts
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But naturally he runs his radio from work. I worked KH1 yesterday from my office in Stockholm - CW ofcourse, just as it should be.
- 26 Posts
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Any update on this? I'm still unable to remote into station from either desktop or iOS devices.
Peter
Peter
- 220 Posts
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I can log in, but can't see my radios. They all work on my local network, but not SmartLink.
- 852 Posts
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Still works here.
I did have to re-register my 6600M but my 6700 stayed registered so maybe try re-registering the Radio and log out and back in on the IOS device to see if that will fix it for you.
The server has been up since about 17 hours ago when I checked it as far as I can tell.
Bret
WX7Y
I did have to re-register my 6600M but my 6700 stayed registered so maybe try re-registering the Radio and log out and back in on the IOS device to see if that will fix it for you.
The server has been up since about 17 hours ago when I checked it as far as I can tell.
Bret
WX7Y
- 220 Posts
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- 220 Posts
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Maybe the SmartLink radio database died and needs re-populated?
I'll have to go home for that!
I'll have to go home for that!
(Edited)
- 852 Posts
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try your IPAD first
- 220 Posts
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- 26 Posts
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I tried clicking the Unregister button. I get "Radio is connecting to SmartLink servers. Please wait...", then 20 seconds later, "Radio registration unsuccessful, could not access SmartLink server." So re-registering isn't possible either.
- 220 Posts
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Same here and it's quite a while since the problem surfaced. Time for a trouble ticket!
- 220 Posts
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Is the SmartLink server in an odd location with broken peering issues?
That might account for why some people have success and not others, depending on individual ISP connections?
Probably not, since AT&T, Verizon and Cincinnati Bell are all problematic for me.
That might account for why some people have success and not others, depending on individual ISP connections?
Probably not, since AT&T, Verizon and Cincinnati Bell are all problematic for me.
(Edited)
- 96 Posts
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Still no connection for me. This was my maiden voyage to. Haven't been able to connect all day!
- 220 Posts
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The issue was solved for me by cold re-booting the radios.
I saw this suggestion in another thread that I wish I had found earlier.
I saw this suggestion in another thread that I wish I had found earlier.
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This conversation is no longer open for comments or replies.
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