SmartLink server down?

SmartLink server seems to be down
Tried on both my computers and IPAD both radios my 6700 and 6600M
SmartSDR, and SmartSDR IOS
Anyone else having this issue or is it just me this afternoon 7/4/2018

WX7Y

852 Posts
181 Reply Likes

Posted 1 year ago

1 year ago

Brent Parker

93 Posts
12 Reply Likes

Down here too

1 year ago

Stephen Cook

16 Posts
5 Reply Likes

I’m having the same problem with my 6700.

1 year ago

WX7Y

852 Posts
181 Reply Likes

Thanks for checking so I didn't go any further in my trouble shooting
73's guys
Bret
WX7Y

1 year ago

Ken W6XB

11 Posts
3 Reply Likes

Me too!

1 year ago

NA7AA Tom

27 Posts
5 Reply Likes

Me too. NA7AA

1 year ago

Robert Lonn

417 Posts
146 Reply Likes

Ok Flex!! You need to install a N+1 fully redundant system! We need 99.99% reliability just like the Internet ringed metro network!!

1 year ago

Michael Walker, Employee

1102 Posts
328 Reply Likes

Hey All

Engineering is on top of it even on a holiday.

Mike

1 person likes this

2018-07-05T19:18:59+00:00

Mike - W8MM

220 Posts
50 Reply Likes

What did they find out?

1 year ago

WX7Y

852 Posts
181 Reply Likes

Thanks guys looks to be up
Would be nice to have a N+1 redundant server somewhere else in the country though.
73's
Bret
WX7Y

1 year ago

Winston VK7WH

337 Posts
89 Reply Likes

Same here. Good to know it is being worked on. Thanks

1 year ago

Winston VK7WH

337 Posts
89 Reply Likes

Back up here

1 year ago

Adde Tjernberg

76 Posts
4 Reply Likes

Not for me... Still down... (It's up but I can't connect)

(Edited)

2018-07-05T11:48:09+00:00

Johan / SE3X

86 Posts
20 Reply Likes

Gör väl inget? Du ska väl jobba? lol ..

(Edited)

2018-07-05T12:37:37+00:00

Tore Andersson

14 Posts
2 Reply Likes

But naturally he runs his radio from work. I worked KH1 yesterday from my office in Stockholm - CW ofcourse, just as it should be.

1 year ago

Peter Woodmansee WB6POT

26 Posts
4 Reply Likes

Any update on this? I'm still unable to remote into station from either desktop or iOS devices.

Peter

1 year ago

Mike - W8MM

220 Posts
50 Reply Likes

I can log in, but can't see my radios. They all work on my local network, but not SmartLink.

1 year ago

WX7Y

852 Posts
181 Reply Likes

Still works here.
I did have to re-register my 6600M but my 6700 stayed registered so maybe try re-registering the Radio and log out and back in on the IOS device to see if that will fix it for you.
The server has been up since about 17 hours ago when I checked it as far as I can tell.

Bret
WX7Y

1 year ago

Mike - W8MM

220 Posts
50 Reply Likes

Should I re-register my radios????

1 year ago

Mike - W8MM

220 Posts
50 Reply Likes

Maybe the SmartLink radio database died and needs re-populated?

I'll have to go home for that!

(Edited)

1 year ago

WX7Y

852 Posts
181 Reply Likes

try your IPAD first

2018-07-05T19:20:08+00:00

Mike - W8MM

220 Posts
50 Reply Likes

I did. Same problem.

"Discovering" forever.

(Edited)

1 year ago

Peter Woodmansee WB6POT

26 Posts
4 Reply Likes

I tried clicking the Unregister button. I get "Radio is connecting to SmartLink servers. Please wait...", then 20 seconds later, "Radio registration unsuccessful, could not access SmartLink server." So re-registering isn't possible either.

2018-07-06T18:15:32+00:00

Mike - W8MM

220 Posts
50 Reply Likes

Same here and it's quite a while since the problem surfaced. Time for a trouble ticket!

1 year ago

Mike - W8MM

220 Posts
50 Reply Likes

Is the SmartLink server in an odd location with broken peering issues?

That might account for why some people have success and not others, depending on individual ISP connections?

Probably not, since AT&T, Verizon and Cincinnati Bell are all problematic for me.

(Edited)