SmartLink Relocation

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  • Question
  • Updated 2 years ago
  • Answered

If one is moving one's FlexRadio, that is already registered (at home), to a different location (club), and presuming the clubs router responds to UPnP, do you just move it and turn it on.

Or, must you access it locally at the new location, de-register the radio and then re-register the radio, so the cloud servers know it's new location (IP address)?

Photo of Brent Parker

Brent Parker

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Posted 3 years ago

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Photo of Tim - W4TME

Tim - W4TME, Customer Experience Manager

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Official Response
Brent - a radio is registered with a SmartLink account and that is independent of where it is located geographically.  However, there is a radio network configuration concern that has to be taken into account.

When the radio is moved to a different location and powered up, the radio, assuming that the router configuration is the same (UPnP or static port forwarding), the radio will contact the SmartLink server and inform it of its new public IP address, port information and you are good to go.

Now if the router's network configuration at the new location is different from that of the original location, then once you log in to your SmartLink account using a client on the local LAN, you will need to change the network configuration on the radio to match the new router's configuration.

So in your example you proposed, you would not have to re-register the radio or change the network configuration because the original and new router are both UPnP configured.

I'd bring a lap top with SmartSDR loaded on it to the club just in case you need to change the radio's network configuration.