Had smartlink setup and working since introduction. While away on holiday smartlink stopped connecting. The radio showed up in the discovering window but selecting it caused the iOS app to crash or with my son using SSDR for windows from a separate location an error message came up.
I assumed that on my return removing power from the flex would cure the problem and a remote mains plug went on the shopping list. This didn't work and a full factory reset was required. (OK button held and power button then count down timer etc)
The following were tried before the factory reset.
1 - power removal reset
2 - Reset router
3 - Tried different router
4 - Manual port forwarding setup (UPnP normaly used)
5 - The smartlink test also failed when I was able to perform it after I had returned home.
As I don't believe a full factory reset cannot be performed while remote this one needs understanding / fixing or the ability to perform a factory reset by remote needs implementing.(Bit like remote on ?)
Anybody else experienced this?
Can a full factory reset be performed remote?
Flex / Tim - is this a known problem?